Entry Level Transition Custodial Manager (Operations)

Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Must be open to relocation within the 18 months.

Job Objective

Provide onsite leadership and direction for the day-to-day custodial operations including the selection, direction and training of all associates on multiple shifts. This position has supervisory responsibility for more than 30 employees. The primary focus is to meet and exceed client expectations, and to achieve all corporate goals and objectives.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position.  Other job related responsibilities and tasks may be assigned.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

·        Act as an ambassador for our company values and philosophy, and implement and maintain all necessary programs to achieve Corporate Mission and Goals.

·        Team Builders providing the leadership and communication skills necessary to build a strong team of trained associates in developing a proactive relationship with the campus at large

·        Truly sensitive to the unique challenges of managing a custodial program in an academic environment. Proactive in the fulfillment of their day-to-day individual and team responsibilities. 

·        Able to communicate effectively with the customer and responsive to client feedback. Responding to the unexpected is a large part of a superior custodial service program on a college/university campus.

·        Able to re-adjust priorities in dynamic environments.

·        Always professional dealing with employees and customers alike.

·        Empowered with on-site decision-making responsibilities.

·        Supported through the Regional Vice President and the Corporate Office in St. Louis Missouri.

·        Coordinate and provide assistance for building emergencies (such as fire/flood clean-up, snow/ice removal, etc.), during and after working hours.

·        Maintain proper inventory levels to support required cleaning and project work

·        Thoroughly inspect buildings and work being performed.  Ensure quality of cleanliness is maintained

·        Use the QA Program as a tool for remedial training for assigned employees

·        Ensure employees are following safe work procedures

·        Responsible for organizing, scheduling, assigning and performing daily work routines.

·        Must be able to plan and perform major cleaning operations, supervising and following up on assigned work projects, and coordinate major work projects with the manager and or assistant manager

·        Schedule weekend work as needed

·        Must be able to plan and perform major cleaning operations, supervising and following up on assigned work projects, and coordinate major work projects with the manager and or assistant manager

·        Responsible for training new custodians.

·        Prepare and maintain Employee Hire Packets, complete and submit Termination Packets, maintain Worker’s Compensation reports and files, maintain and track Work Order Requests.  

·        Tabulate payroll hours and submit payroll to corporate office.  Prepare the next pay-period’s timecards.

·        Monitors all responsibilities of custodial Supervisor(s).

Supervisory Responsibility

·        Responsible for assigning, checking, and delegating work for employees involved in development areas. 

·        Evaluate and quality control check all work performed by staff to ensure consistent quality. 

·        Has responsibility for hiring, discipline, recognition, evaluating performance, recommending changes in position or employment status and ensuring compliance with established policies and procedures.

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Additional Information / Benefits

Optional daily pay 

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation