Director of Facility Services (Operations)

Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Must have experience managing grounds, custodial and maintenance for a facility.

Job Objective:

Under limited supervision, the Facilities Manager is the overall manager of programs and personnel related to the maintenance of campus buildings and grounds. Supervises and reviews the work of subordinates. Performs related professional, supervisory and technical work as required. This position reports to the Assistant Vice President for Business Operations who reports to the President of the University.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned.

· Oversees the overall maintenance of campus buildings, grounds and general services, ensuring a safe, attractive, productive environment for staff, students and visitors.

· Provides pro-active leadership and embraces the immediate and long-term goals of the University to provide quality facilities that meet the needs of faculty, staff, and students and are also functional, appealing, and cost effective to operate.

· Works with Human Resources to hire qualified staff members as approved.

· Trains and develops staff members in policies, procedures, safety requirements, and specific job requirements to ensure safe, efficient, and cost effective performance of assigned duties.

· Manages work flow to best utilize available skills and labor for timely and accurate completion of work orders.

· Ensures that work assignments are performed in keeping with quality and customer service standards.

· Establishes and maintains in updated status a general assessment of campus facilities and plant operations.

· Develops and implements a Preventative Maintenance Plan for plant operations equipment; and catalogues by category beginning with the most critical and essential for campus operations.

· Establishes and maintains in updated status a Deferred Maintenance project list, including projected costs and timing; prioritizes these for immediate and future implantation planning.

· Manages assigned service contracts and works with vendors to monitor performance and set priorities in keeping with changing needs of the University.

· Provides technical assistance to the Assistant Vice President for Business Operations as requested, with specific attention to mechanical/electrical systems.

· Prepares the annual budget for assigned areas of responsibility and manages expenditures in keeping with approved budget and designated funding.

· Prepares requests for proposal documents as appropriate for materials, supplies, services and defined projects; reviews, screens, and recommends vendors for approval as suppliers or contractors for the University.

· Prepares detail plans for approved projects and oversees the implementation and completion in keeping with project objectives, budgeted cost, and building code (where applicable).

· Develops the department's strategic plan for building and grounds maintenance.

· Supervises maintenance personnel; supervisory duties include scheduling; instructing; assigning, reviewing and planning work of others; maintaining standards; allocating personnel; assisting with the selection of new employees; acting on employee problems; and recommending employee promotion, transfer, discipline and discharge.

· Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed.

· Develops and recommends departmental budget using input from subordinates; tracks budget expenditures.

Minimum Qualifications

The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position.

Education: Bachelor’s degree required.

Certifications: N/A

Experience: 3-5 Years of experience in facilities maintenance, some of which has been a supervisory capacity, or an equivalent combination of education, training and experience.

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Education Requirements (All)

High School Diploma or Equivalent

Additional Information / Benefits

Optional daily pay 

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan