Director of Facility Services (Operations)

Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Must have experience managing custodial and maintenance for a facility.

Job Objective:

Under limited supervision, the Facilities Manager is the overall manager of programs and personnel related to the maintenance of campus buildings. The Facilities Manager is accountable for and has oversight of the functional and aesthetic maintenance and upkeep of campus facilities and plant operations. The scope of responsibility includes, but is not limited to: administrative and academic buildings; residence halls; mechanical/electrical equipment and systems; infrastructure; custodial services; transportation equipment; and related capital and non-capital projects as may be needed in support of the mission of the University.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

· Oversees the overall maintenance of campus buildings, grounds and general services, ensuring a safe, attractive, productive environment for staff, students and visitors.

· Provides pro-active leadership and embraces the immediate and long-term goals of the University to provide quality facilities that meet the needs of faculty, staff, and students and are also functional, appealing, and cost effective to operate.

· The Facilities Manager must also recognize the importance of a welcoming campus for both recruiting and retention as well as for visitors who are supporters or potential supporters of the University.

· Recruit, trains and develops staff members in policies, procedures, safety requirements, and specific job requirements to ensure safe, efficient, and cost-effective performance of assigned duties.

· Manages workflow to best utilize available skills and labor for timely and accurate completion of work orders.

· Ensures that work assignments are performed in keeping with quality and customer service standards.

· Conducts ongoing and annual performance evaluations of staff members to communicate performance results and to establish a mutual plan of action to utilize strengths and convert shortcomings into strengths.

· Establishes and maintains in updated status a general assessment of campus facilities and plant operations.

· Develops and implements a Preventative Maintenance Plan for plant operations equipment; and catalogues by category beginning with the most critical and essential for campus operations.

· Establishes and maintains in updated status a Deferred Maintenance project list, including projected costs and timing; prioritizes these for immediate and future implantation planning.

· Manages assigned service contracts and works with vendors to monitor performance and set priorities in keeping with changing needs of the University.

· Prepares the annual budget for assigned areas of responsibility and manages expenditures in keeping with approved budget and designated funding.

· Prepares requests for proposal documents as appropriate for materials, supplies, services and defined projects; reviews, screens, and recommends vendors for approval as suppliers or contractors for the University.

· Coordinates and communicates closely with the Assistant Vice President for Business Operations on all assigned functions to ensure objectives are clear and results are transparent and in harmony with University expectations.

· Develops the department's strategic plan for building and grounds maintenance.

· Supervises maintenance personnel; supervisory duties include scheduling; instructing; assigning, reviewing and planning work of others; maintaining standards; allocating personnel; assisting with the selection of new employees; acting on employee problems; and recommending employee promotion, transfer, discipline and discharge.

· Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed.

· Develops and recommends departmental budget using input from subordinates; tracks budget expenditures.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position.

Education: Bachelor’s degree required.

Certifications: N/A

Experience: 3-5 Years of experience in facilities maintenance

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Education Requirements (All)

High School Diploma or Equivalent

Additional Information / Benefits

Optional daily pay 

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan