Bilingual Assistant Custodial Account Manager - 3156 (Operations)

Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Bilingual Provide onsite leadership and direction for the day-to-day custodial operations including the selection, direction and training of all associates. The primary focus is to meet and exceed client expectations, and to achieve all corporate goals and objectives. Essential Functions This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. 1. Act as an ambassador for our company values and philosophy, and implement and maintain all necessary programs to achieve Corporate Mission and Goals. 2. Facilitate and coordinate all key personnel and technical/operational processes to ensure internal and external customer satisfaction. 3. Provide direct supervision for all staff related employment functions including but not limited to selection, hiring, disciplinary actions, development, and scheduling of staff. 4. Manage expenses and labor hours to effectively perform the contracted services while meeting financial goals. 5. Demonstrate high energy, mobility, initiative, and drive to enhance operations and achieve financial success Supervisory Responsibility Responsible for assigning, checking, and delegating work for employees involved in development areas. Evaluate and quality control check all work performed by staff to ensure consistent quality. Has responsibility for hiring, discipline, recognition, evaluating performance, recommending changes in position or employment status and ensuring compliance with established policies and procedures. Minimum Qualifications The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position. Education: Bachelor’s degree preferred Experience: 3-5 years’ experience managing and supervising custodial services. Skills: Basic custodial knowledge, computer literacy, mechanical knowledge, good oral and written communication skills, and good mathematical competency. Additionally must demonstrate: Have passion for training, developing, motivating and investing in team members. Possess a positive and optimistic attitude. Must enjoy responsibility, accountability and opportunity to direct your own efforts. Desire to achieve excellence and an aversion to mediocrity. Ability to delegate, direct and follow up to ensure success in extensive and complex situations. Pro-active and resourceful in nature. Physical and Working Conditions The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job. Extensive walking, bending, stooping, sitting, and lifting may be required.

Education Requirements (All)

High School Diploma or Equivalent
Bachelor's Degree Preferred

Additional Information / Benefits

HES Facilities Management is an equal opportunity employer. HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.