Account Manager (3092) (Custodial)

Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

This is a Full-Time position with benefits    Candidates are subject to Background Check and Motor Vehicle Check.  Custodial Account Manager acts as an ambassador for our company values and philosophy, and implements and maintains all necessary programs to achieve Corporate Mission and Goals. Facilitates and coordinates all key personnel and technical/operational processes to ensure internal and external customer satisfaction.   

   Responsible for organizing, scheduling, assigning and performing daily work routines.   Team leader for safety in work area assigned. Responsible for training all employees in safety-related issues. Discuss all safety issues and provide proper personal protective equipment. Investigate accidents and make determinations as of cause of injuries. And reporting all concerns and injuries.   Provides on the job training for new employees with regard to every phase of their job, which includes equipment and chemical usage. In addition, provides continuing training using on the job coaching methods for current employees.   Management of equipment and consumables   Work with department management team to ensure an adequate supply of products and chemicals are readily available for staff use.   Communicates effectively in regards to requests, work orders and any other element of the job.   Coordinate and provide assistance for building emergencies (such as fire/flood clean-up, snow/ice removal, etc.). During and after working hours.   Must be able to plan and perform major cleaning operations, supervising assigned work projects, and coordinate major work projects with the manager and or assistant manager and following up on     Supervisory Responsibility   Supervise Custodians on a daily basis with regard to quantity and quality of work. Inspect all assigned areas frequently to ensure that individual and building inspections meet service level quality standards, utilizing computer-aided inspection systems and other department provided tools, etc. Supervise other related work as required.   Disciplines and counsels staff in disciplinary actions. Advises office when verbal & written disciplinary actions have been given. Jointly meets with employee and manager when problem warrants written warnings.   Perform other duties as assigned. Will report to District Manager.     Minimum qualifications   College degree preferred but not required.   Experience: Minimum of 1-year supervisory experience Custodial Knowledge   Computer literacy   Basic Mechanical Knowledge   Good Oral and Written Communication Skills   

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Education Requirements (All)

High School Diploma or Equivalent
Bachelor Degree Preferred

Additional Information / Benefits

Optional daily pay 

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan, Special Incentive Plans