CCF Training Specialist

Overview

TransitAmerica Services, Inc. is currently seeking a CCF Training Specialist in San Jose, CA to join our team.

The Control Center/ Operations Training Specialist is responsible for improving the skill level, quality, and productivity of TASI Central Control Facility (CCF) employees who support train and system operations. This includes Train Dispatchers, Manager of Train Operations (MTO), System Support Specialists, PIDS Clerks, and other staff within CCF.

The pay range for this position is $115,000 - $135,000 annually.

Duties And Responsibilities

• This is a non-exhaustive overview of the job duties for this position.
• Develop, schedule, and present all training and development programs for CCF and Operations employees, including but not limited to new hire training, annual rules training, refresher training, and training on relevant regulations, policies, and procedures.
• Maintain and update training rosters, track annual training progress, and collaborate with department DGMs to develop quarterly training plans that minimize impact on service.
• Continuously update training materials to address recent incidents and trending operational test failures.
• Maintain accurate and compliant records of all employee training in accordance with regulatory and company requirements.
• Conduct follow-up studies of all completed training to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media. Work closely with subject matter experts to evaluate and revise training tools and methods.
• Develop trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities.
• Ensure compliance with safety and training during the implementation of electrification.
• Represent the safety department in all interactions with other departments and maintain consistent safety messaging with those departments.
• Assist in internal accident/incident investigations, identify root cause, and follow up with corrective actions, preventative measures and enhanced training.
• Participate in efficiency testing, including but not limited to joint testing and testing with FRA/CPUC/regulatory agencies.
• Implement TASI standards, rules, and processes in response to regulatory requirements (e.g., FRA Safety Advisories) and in response to corrective actions from internal investigations.
• Assure quality of service through audits.
• Maintain strong relationships with all department managers to understand training needs, develop course materials, and receive feedback.
• Document and report all training and audit results in a timely manner.
• Follows safety procedures and maintains a safe work environment.
• Exemplify the desired culture and philosophies of the organization.
• Work effectively as a team member with other members of the management team.
• Work hands-on with employees demonstrating proper application and techniques in performing required tasks.
• Complete Dispatcher requirements to support train operations during unforeseen staffing shortages.
• Regular and consistent engagement, participation and promotion of Herzog’s Culture and its essential behaviors are a requirement for this position.
• Regular and predictable attendance and punctuality are a requirement for this position.
• Other duties as assigned.
  
  

Qualifications

• High School diploma or equivalent.
• Qualified Train Dispatcher or licensed Locomotive Engineer/Conductor.
• Experience in education, training, and/or mentoring peers, preferably in a commuter rail environment.
• Working knowledge of Federal Railroad Administration (FRA), California Public Utilities Commission (CPUC), California Occupational Health and Safety Administration (Cal/OSHA) rules and regulations.
• Working knowledge of standard railroad rules and operating practices. Knowledge of General Code of Operating Rules (GCOR) is preferred.
• Knowledge of continuous improvement policies and procedures.
• Excellent organizational skills.
• Excellent verbal, written, and presentation skills.
• Computer proficiency, including by not limited to Microsoft Office and web-based applications.
• Ability to develop and lead training materials and speak effectively in interpersonal situations and before groups of people.
• Ability to work effectively with a diverse workforce and at all organizational levels.
• Ability to work outside in all weather conditions and harsh environments.
• Ability to be on call in the evenings and on weekends on a rotating basis.
  
  

Pre-Employment Requirements

• Subject to pre-employment background check and motor vehicle report review.
• Maintain a valid driver's license and endorsements as required per position.
• Subject to pre-employment physical, medical evaluation, and drug screen.
• Successfully complete and maintain any required safety certification and testing on an annual basis.
  
  

Physical Requirements

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This is a non-exhaustive overview of the physical requirements of this job.

• Work primarily in an office environment.
• Frequently sits for extended periods of time.
• Frequently use a computer keyboard and office related equipment.
• Requires occasional standing, walking, lifting, stooping or bending.
• Must successfully pass color/vision examinations as required by the position.
• Must be able to hear and distinguish auditory signals as required by the position.
  
  

Safety

• Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.
  
  

Benefits

• Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.
  
  

Why Herzog

Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.

Over the course of our 50 year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.

We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence.

Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results.

Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team.

We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow

It is the policy of TransitAmerica Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.