What are the responsibilities and job description for the Car Rental Agent/ Car Washer position at Hertz/Thrifty Car Rental?
We are seeking motivated and customer-focused individuals to join our team at Hertz/Thrifty Car Rental. If you enjoy providing top-notch service to customers, this is the opportunity for you. Join a global leader in the car rental industry and contribute to providing excellent experiences for our customers.
Car Rental Counter Agent:
As a Car Rental Counter Agent, you will be the face of our company, interacting with customers to provide them with the best car rental experience. You will assist with reservations, check-ins, and check-outs while ensuring that all transactions are accurate and processed efficiently.
Key Responsibilities:
- Greet customers and process car rental transactions.
- Answer customer questions regarding rental policies, available vehicles, and rates.
- Inspect rental cars for damages and ensure they are properly cleaned and fueled.
- Handle reservations and ensure prompt vehicle availability.
- Process payments and provide rental documentation.
- Handle customer concerns with professionalism and resolve issues in a timely manner.
- Maintain knowledge of all vehicle options and services offered by Hertz/Thrifty.
Car Washer:
As a Car Washer, you will ensure that all rental vehicles are cleaned to our high standards, both inside and out, to deliver a polished experience to our customers.
Key Responsibilities:
- Clean and wash vehicles according to company standards.
- Vacuum, wipe down interiors, and ensure cars are spotless.
- Inspect vehicles for damages and report any issues.
- Ensure all vehicles are ready for customer pickup.
- Perform routine maintenance checks on vehicles, ensuring cleanliness and quality.
Qualifications:
- High school diploma or equivalent (preferred).
- Previous customer service experience
- Strong communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Attention to detail and a positive attitude.
- Ability to work weekends, evenings, and holidays (as required).
- Ability to handle physical tasks, including lifting and bending.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid time off
Compensation Package:
- Commission pay
- Hourly pay
- Overtime pay
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Scottsbluff, NE 69361 (Required)
Work Location: In person
Salary : $17