What are the responsibilities and job description for the Receivables Account Specialist - GDRB position at Hertz Local Edition?
A Day in the Life:
The Accounts Receivable Specialist manages all aspects of an assigned portfolio of accounts from time of billing until the receivable is cleared, including obtaining firm payment information while maintaining a strong relationship with the customer. You will work closely with the Hertz Sales team in addressing sensitive issues with the account, such as possible suspension due to non-payment, and follow processes to manage current and delinquent accounts while retaining customer loyalty. This role requires a combination of skills including the ability to discern accounts with cash flow issues in order to minimize revenue exposure and effectively communicating with assigned accounts.
This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour.
What You’ll Do:
- Identify and correct daily system errors across multiple platforms to ensure data integrity.
- Verify successful loading of counter system files into receivables systems daily.
- Investigate and resolve cash deposit discrepancies from field locations, ensuring timely and accurate recording.
- Respond to and research inquiries from U.S. and Canadian field offices, providing prompt and thorough support.
- Reconcile transactions received from various systems, validating completeness and accuracy.
- Collaborate with IT programmers and departmental leadership to ensure online system edits are functioning as intended.
- Participate in testing and validation of Service Requests impacting receivables systems.
- Communicate effectively with internal teams to troubleshoot and resolve system-related issues.
- Monitor, document, and implement changes to Area/Location number information as needed.
- Set up and maintain area/account number combinations, ensuring updates to GDRB internal tables are accurate.
- Process billing adjustments and ensure proper documentation.
- Perform additional duties and special projects as assigned.
What We’re Looking For:
- A minimum of 3 Years relevant experience preferred.
- High School Diploma or equivalent some college preferred.
- Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups).
- Basic working knowledge of Microsoft Access.
- Strong negotiation skills.
- Excellent verbal and written communication skills.
- Excellent customer service and telephone skills/experience.
- Excellent organizational skills and ability to handle multiple tasks.
- Must be able to work well with others.
- Attention to detail and accuracy.
- Must have a strong sense of urgency and be self-motivated for success.
- Must be an independent worker and able to perform at a high level with minimal supervision
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Salary : $17
