What are the responsibilities and job description for the Bilingual Receivables Account Specialist position at Hertz Local Edition?
A Day in the Life:
The Accounts Receivable Specialist is responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships. Bilingual in Spanish is required.
The starting rate for this position is $17.50 per hour.
What You’ll Do:
- Conduct account research and analysis to ensure timely payment resolution.
- Develop a systematic approach for account reviews and collection calls.
- Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
- Identify and process necessary accounts receivable clearing adjustments.
- Interact with both internal and external customers to resolve outstanding issues.
- Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
- Maintain accurate and complete documentation of all collection activity.
- Perform reconciliation as needed on AR balances and payments.
- Provide weekly updates to leaders on past due accounts and aging trends.
- Partner with Hertz Sales Representatives on customer payment performance.
- Escalate accounts showing signs of financial instability.
- Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
- Respond to customer inquiries in a timely manner.
- Other duties as assigned
What We’re Looking For:
- A minimum of 2 years relevant experience preferred.
- High School Diploma.
- Some college preferred.
- Bilingual in Spanish
- Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset.
- Excellent organizational skills and ability to handle multiple tasks.
- Must be able to work well with others.
- Attention to detail and accuracy.
- Must have a strong sense of urgency and be self-motivated for success.
- Must be an independent worker and able to perform at a high level with minimal supervision
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Salary : $18