Experienced Automotive Service Advisor / Assistant Service Manager - Elkton Ford

Income Ranges from $50,000 to $85,000 - Position is Salary Plus Commission/Bonus base.Address: 503 East Pulaski Hwy., Elkton, MD 21921/ Contact 302-648-JOBS (5627) with any questions.Experienced Automotive Service Advisor / Assistant Service Manager (Full-Time)Hertrich Family of Automobile Dealerships - Join Our Growing Team!Are you an experienced Automotive Service Advisor or Service Writer looking for the next step in your career? Hertrich Family of Automobile Dealerships is seeking an energetic, customer-focused Automotive Service Advisor / Assistant Service Manager to join our world-class team.Why Hertrich?At Hertrich, we offer exceptional opportunities for growth and advancement in a fast-paced, rewarding environment. With over 24 dealerships, 19 automotive brands and 15 Collision Centers across the Delmarva Peninsula, we are a recognized leader in the industry. As a family-owned business, we have been committed to serving our community for over three generations, supporting over 90 local organizations and charities.We pride ourselves on our entrepreneurial culture and high standards of excellence. We don't settle for "just good enough"; we aim for exceptional in everything we do. If you're dedicated, innovative, and passionate about delivering the best service, we want to hear from you!What We Offer:Competitive SalaryComprehensive Medical, Dental, Vision and Life Insurance options for you and your familyShort- and Long-Term Disability Coverage availablePaid Vacation, Holidays, and Personal/Sick Days401(k) Plan with Employer MatchEmployee Purchase DiscountsKey Responsibilities:Greet service customers promptly and courteouslyAnswer service calls and schedule appointmentsAdvise customers on estimated service/repair costs and timelinesCoordinate service orders with technicians and monitor progressEnsure high levels of customer satisfaction by delivering on promises and getting it right the first timeSuggest additional services where appropriateAssist in monitoring service operations and daily paperwork (training to support Service Manager)Maintain inventory of parts and enforce service rules in the facilityOther duties as assignedQualifications:Minimum of 2-3 years' experience as an Automotive Service Advisor / Service Writer or 1 year as an Assistant Service ManagerStrong customer service and sales skills; prior up-selling experience a plusExcellent communication and organizational abilitiesComputer literate and comfortable using service management systemsHigh School Diploma or GED requiredValid Driver's License with few to no points on driving recordMust be available to work a flexible schedule, including evenings and SaturdaysAbout Hertrich Family of Dealerships:For over 60 years, Hertrich has been committed to the community and delivering excellence in customer service. We pride ourselves on our team-oriented culture and believe in fostering an inclusive environment where everyone has the opportunity to thrive.We're an equal-opportunity employer, committed to diversity and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Job Posted by ApplicantPro

Salary : $50,000 - $85,000