What are the responsibilities and job description for the Customer Support Specialist / Receptionist - F/T - Dover Nissan position at HERTRICH Family of Automobile Dealerships?
Customer Support Specialist / Receptionist
Automotive Cashier | Full-Time | Growth Opportunity
- NOW HIRING - Customer-Focused Professionals
- Front Desk | Customer Service | Career Growth
Start Your Career with a Growing Automotive Leader!
The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support our busy dealership operations.
If you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement.
Why Choose Hertrich?
- Competitive Pay Plan
- Career growth and advancement opportunities
- 401(k) with Employer Match
- Employee Vehicle Purchase Discounts
- Stable, team-oriented work environment
Hertrich is a third-generation, family-owned dealership group with:
- 24 Dealerships
- 15 Collision Centers
- 18 Automotive Brands
We proudly support 90 local charities and are known for a culture built on integrity, accountability, and excellence.
What You'll Do
- Answer and manage a multi-line phone system
- Greet and assist customers in a friendly, professional manner
- Process cash and credit card transactions accurately
- Handle service tickets, customer paperwork, and dealer transactions
- Perform general office duties (filing, data entry, organization)
- Support daily dealership operations as needed
What We're Looking For
- Strong communication skills (phone and in-person)
- Professional, friendly, and customer-focused attitude
- Basic computer skills and ability to learn dealership systems
- Organized and detail-oriented
- Reliable with a strong work ethic
- Flexible schedule (including evenings and Saturdays)
- High School Diploma or GED required
Ready to Grow Your Career?
If you're looking for a stable, customer-facing role with growth potential, we want to hear from you.
Apply today and join the Hertrich team!
Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.