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Body Shop Customer Service Representative - Lewes Collision

HERTRICH Family of Automobile Dealerships
Lewes, DE Full Time
POSTED ON 9/27/2026
AVAILABLE BEFORE 10/27/2026
Body Shop Customer Service Representative / Customer Support Specialist

Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!

The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center.

If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.

Why Choose Hertrich?
  • Medical, Dental, Vision and Life Insurance for you and your family
  • Short & Long-Term Disability Options
  • 401(k) with Employer Match
  • Paid Vacation, Holidays & Sick Time
  • Employee Vehicle Purchase Discounts
  • Career growth with a large dealership/collision center organization

We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.

What You'll Do
  • Provide friendly, professional customer service in person and over the phone
  • Support daily office operations within the collision center
  • Handle accounts payable/receivable, deposits, receipts & petty cash
  • Assist with insurance processing, data entry, and documentation
  • Maintain accurate files, reports, and records
  • Coordinate with team members to ensure smooth workflow
  • Perform additional administrative tasks as needed

What We're Looking For
  • Strong customer service and communication skills
  • Professional appearance and positive attitude
  • Detail-oriented, organized, and dependable
  • Self-motivated with the ability to multitask
  • Computer skills required (QuickBooks or similar a plus)
  • Bilingual (Spanish) is a plus
  • High School Diploma or GED required
  • Valid Driver's License

Ready to Get Started?

If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!

Apply today and join the Hertrich team of Collision Center professionals!

We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug free organization.

Salary.com Estimation for Body Shop Customer Service Representative - Lewes Collision in Lewes, DE
$46,621 to $58,853
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