What are the responsibilities and job description for the Network Technician position at Hertford County?
HERTFORD COUNTY PUBLIC SCHOOLS
GENERAL STATEMENT OF JOB
The job of Network Technician consists of installing, troubleshooting and maintaining computer hardware, telecommunication, audio visual, peripheral equipment and video security; diagnosing and repairing hardware; providing technical support to site administrators; and resolving school site operational issues.
Essential Duties:
- Attends school site and departmental meetings for the purpose of providing and/or gathering information relating to job functions.
- Coordinates repair work schedules with site personnel for the purpose of minimizing disruption of services and/or inconvenience.
- Diagnosis equipment failures with computer, network, and instructional media equipment for the purpose of identifying needed repairs and/or ensuring equipment is in proper working order.
- Installs computer hardware, peripherals, instructional media equipment, security cameras, application software, etc. at individual school buildings.
- Maintains electronic documents, files and records (e.g. work order logs, inventory, etc.) for the purpose of documenting activities, conveying information and/or providing an up-to-date reference and audit trail.
- Orders parts for the purpose of maintaining inventory and ensuring availability of items as needed.
- Prepares electronic materials and communication (e.g. status reports, instructions, user guides, etc.) for the purpose of documenting activities.
- Repairs computers, peripherals, and instructional media equipment (e.g. phone systems, projectors, video cameras/recorders, document cameras, interactive LCD panels, etc.) for the purpose of maintaining equipment in safe and functional operating condition.
- Researches a variety of topics for the purpose of maintaining confidence in decision making and ongoing education.
- Responds to a variety of questions from school administrators, teachers and other staff, for the purpose of providing information, guidance or referral.
Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Working Environment The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; significant stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
The job is performed under conditions with exposure to risk of injury and/or illness and in a clean atmosphere.
Qualifications Minimum experience: Job-related experience is required.
Minimum education: High School diploma or equivalent. College Degree is preferred.
- Specified Valid Driver’s
- Non-Exempt Continuing Education/Training:
- Background Check Required