What are the responsibilities and job description for the Business Office Coordinator position at Hershey Outpatient Surgery Center (12890)?
Business Office Coordinator
Hershey Outpatient Surgery Center is seeking an experienced and dynamic professional with a proven track record in Hospital Business Office experience. The successful applicant will be driven and results-focused with a "can do attitude." We are committed to providing high quality service to our patients, our staff and our medical staff. As a member of the extraordinary leadership team, you will set the tone and culture for the hospital. This is a position of high responsibility and high pressure. The reward comes in offering outstanding care to our patients and in developing our staff. This prestigious position at our well-respected hospital is available to the right person.
ABOUT THE POSITION:
Will lead an efficient, successful, highly focused customer service trained business office team including:
- surgery scheduling
- admissions/registration
- insurance verification
- patient financial counselors
- collections
- You will lead many process improvement initiatives
- You will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure.
DUTIES INCLUDE:
- Managing revenue cycle process
- Establish and maintain protocols for the charge entry
- Complete all month end close processes.
- Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures.
- Communicates regularly and effectively
- Dynamic leadership skills to help direct, coach and motivate staff.
- Conduct personnel evaluations for employees supervised.
- Interview and hire personnel as needed due to staff changes.
- Conduct departmental meetings.
- Maintain strict confidentiality in regards to patient account status.
Required Skills:
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- College degree or equivalent experience in business and/or healthcare administration.
- Business office management experience, as a department manager preferred
- Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
- Excellent communication and organizational skills.
- Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.
- Ability to problem solve and make decisions, communication / organizational skills, and management skills limited to specific accountabilities of the position.
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