What are the responsibilities and job description for the Technology Project Manager position at Herschend?
ABOUT US
Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 45 family entertainment brands, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.
While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
For more information, visit www.Herschend.com.
POSITION SUMMARY
Herschend Family Entertainment (HFE) is seeking a Project Manager to join our growing technology team supporting our theme parks, resorts, and attractions in our mission of Creating Memories Worth Repeating®.
This person will be responsible for managing projects or project work streams across various areas of the business to ensure on-time and on-budget delivery of high-quality technology solutions. The right person for this role is comfortable leading technical projects, familiar with IT infrastructure, and is a results-driven team player with strong communication skills.
This full-time contract role at our Property Support Center is located in Peachtree Corners, Georgia, and reports to the Team Lead & Sr. Project Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Support multiple technology projects or work streams at a time from project discovery and initiation through implementation serving as a Project Manager.
- Develop Project Plan with scope, schedules, budget, and resources.
- Identify, track, and manage risks and issues throughout the project, working to define a path to resolution.
- Track project progress and report project status to stakeholders utilizing project management best practices and tools.
- Coordinate cross-functional business and technology teams to ensure on-time and on-budget delivery.
- Communicate effectively with business and technology stakeholders for regular status reporting and escalations.
EXPERIENCE & EDUCATION
- Bachelor’s degree (commensurate relevant experience may satisfy this requirement)
- 3-5 years of experience in a project management role in an IT environment
- Experience working in waterfall and Agile technology delivery teams
- Experience managing IT infrastructure, system implementations, and/or software development projects strongly preferred
- PMP and/or Agile Scrum Master certifications preferred
- Experience in entertainment, hospitality, or retail industry preferred
SKILLS & QUALIFICATIONS
- Action oriented and a team player with the ability to work efficiently in a fast-paced, dynamic, matrix management organization
- Excellent communication skills and professional presence with the ability to establish trust and credibility through a dedication to excellence
- Strong organizational and planning skills with the ability to prioritize multiple, competing priorities
- Excellent meeting facilitation and presentation skills
- Willingness to travel up to 20% based on project needs