What are the responsibilities and job description for the General Technician - Sea Life Park position at Herschend Family Entertainment?
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
General Technician is a mid-level maintenance position responsible for performing preventive maintenance, troubleshooting, and repair of mechanical equipment and facility systems. This position works independently on routine maintenance and repairs and assists with more complex mechanical and facility projects. The Technician is expected to have solid mechanical skills and general facility maintenance experience including plumbing, basic electrical, and building repairs.We are currently looking for a:
Roles & Responsibilities:
Key Responsibilities
Mechanical Maintenance
- Perform preventive maintenance on mechanical equipment and machinery
- Troubleshoot and repair pumps, motors, gearboxes, compressors, valves, and other mechanical equipment
- Inspect equipment and identify mechanical issues or potential failures
- Assist with installation and replacement of mechanical equipment and components
- Maintain maintenance logs and service records
Facility Maintenance
- Perform general building repairs including doors, locks, walls, ceilings, flooring, and fixtures
- Complete basic plumbing repairs such as fixing leaks, replacing faucets, repairing toilets, and clearing drains
- Perform basic electrical work such as replacing light fixtures, switches, outlets, and breakers
- Assist with HVAC maintenance and filter replacement
- Perform painting, minor carpentry, and general facility upkeep
- Support facility inspections and safety checks
General Duties
- Respond to maintenance work orders and emergency repair requests
- Maintain tools, equipment, and workshop in safe and clean condition
- Follow safety procedures and company policies at all times
- Work independently or as part of a maintenance team
- Assist Technician I when needed and support Technician III or supervisors on larger projects
- Other duties assigned by management.
Qualifications
- High school diploma or technical/vocational training
- 3 to 5 years experience in mechanical or facilities maintenance
- Strong mechanical troubleshooting skills
- Experience in general facility maintenance (plumbing, electrical, building repair)
- Basic knowledge of HVAC systems preferred
- Ability to read basic technical manuals and drawings
- Ability to work independently with minimal supervision
Skills and Competencies
- Mechanical maintenance and repair
- Preventive maintenance
- Facility repair and maintenance
- Troubleshooting and problem solving
- Time management and task prioritization
- Safety awareness
- Teamwork and communication
- Reliability and accountability
Team member benefits:
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