What are the responsibilities and job description for the Universal Banker II position at Herring Bank?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
About the Role
We’re looking for a customer-focused Universal Banker II to join our team. This position plays a key role in providing excellent service, supporting branch operations, and ensuring compliance. You’ll handle both personal and business accounts, process complex transactions, and serve as a trusted resource for customers. You’ll also mentor newer Universal Bankers, contribute to business development, and promote bank products and services that meet customer needs.
We’re looking for a customer-focused Universal Banker II to join our team. This position plays a key role in providing excellent service, supporting branch operations, and ensuring compliance. You’ll handle both personal and business accounts, process complex transactions, and serve as a trusted resource for customers. You’ll also mentor newer Universal Bankers, contribute to business development, and promote bank products and services that meet customer needs.
What You’ll Do
- Open and maintain consumer, business, and trust accounts (including CDs and IRAs)
- Assist customers with Online Banking, Bill Pay, debit cards, and mobile banking
- Process wire transfers and ensure compliance with documentation requirements
- Support consumer loan applications and basic lending functions
- Balance ATMs, manage night drop and safe deposit box procedures
- Respond to customer inquiries in person, by phone, and through call queues
- Promote bank products and services through needs-based conversations
- Perform branch opening/closing and maintain security and compliance standards
- Provide mentoring and support to Universal Banker I team members
- Conduct quality control reviews of new account activity for accuracy
- Provide teller support as needed
What We’re Looking For
- High school diploma or GED required; Associate degree preferred
- 5 years of retail banking experience (required)
- Previous leadership or mentoring experience within a branch setting
- Strong communication, problem-solving, and time management skills
- Proficiency in Microsoft Office and basic banking systems
Ability to pass a background check - Knowledge of banking regulations, products, and services
Why Join Us
This is a great opportunity to advance your banking career with a growing organization. We value teamwork, development, and exceptional customer service. In return, we offer competitive pay, benefits, and opportunities for growth.
Schedule: Monday–Friday, some Saturdays 8:00 AM – 5:00 PM
This is a great opportunity to advance your banking career with a growing organization. We value teamwork, development, and exceptional customer service. In return, we offer competitive pay, benefits, and opportunities for growth.
Schedule: Monday–Friday, some Saturdays 8:00 AM – 5:00 PM
Salary : $50,000
