What are the responsibilities and job description for the Teller II position at Herring Bank?
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
Teller II – Clarendon, TX
Full-Time | Non-Exempt
Herring Bank is seeking a dependable and customer-focused Teller II to join our Clarendon team. This position is ideal for an experienced teller who is comfortable handling a high volume of transactions, assisting customers with more complex banking needs, and supporting the overall operations of the branch.
The Teller II provides accurate and efficient transaction processing while delivering excellent customer service. This role also assists with vault responsibilities, supports and mentors other tellers, helps resolve customer issues, and identifies opportunities to connect customers with additional banking products and services.
Key Responsibilities
- Process customer transactions accurately and efficiently
- Balance cash drawer and assist with vault management
- Handle complex transactions and assist with resolving customer issues
- Support Teller I employees and assist with training new hires
- Assist with ATM balancing and maintaining appropriate currency levels
- Monitor transactions for potential suspicious or fraudulent activity
- Promote and refer customers to appropriate bank products and services
- Provide advanced support for online banking
- Answer customer calls professionally and provide timely assistance
- Assist with audits, cash shipments, and branch compliance requirements
These responsibilities reflect the core duties outlined in the Teller II job description.
Qualifications
- High school diploma or GED required
- 2 years of teller experience, or internal promotion with demonstrated mastery of Teller I responsibilities
- Successful completion of additional teller training
- Strong customer service and relationship-building skills
- Effective problem-solving and multitasking abilities
- Proficiency with core banking systems and Microsoft Office
- Strong verbal and written communication skills
- Ability to work independently and meet performance expectations
- Must be able to successfully pass a background check
Schedule
Monday–Friday, with some Saturdays. Schedule is flexible and typically falls between 8:00 AM and 5:00 PM.
Monday–Friday, with some Saturdays. Schedule is flexible and typically falls between 8:00 AM and 5:00 PM.
Why Herring Bank?
At Herring Bank, we value exceptional customer service, teamwork, and building lasting relationships within the communities we serve. This position offers an opportunity to continue developing your banking experience while taking on additional responsibilities within branch operations.
At Herring Bank, we value exceptional customer service, teamwork, and building lasting relationships within the communities we serve. This position offers an opportunity to continue developing your banking experience while taking on additional responsibilities within branch operations.
Herring Bank is a Member FDIC and Equal Opportunity Employer.