What are the responsibilities and job description for the Bank Operations Control Manager position at Herring Bank?
Benefits:
We are seeking a Bank Operations Control Manager to establish and maintain a consistent, auditable control framework across Bank Operations, including Deposit Operations, Treasury, Payments, and related functions.
This role is central to strengthening operational consistency, supporting audit and regulatory readiness, and ensuring processes are documented, standardized, and effectively executed across the organization. If you see gaps others miss and know how to bring structure and discipline to operations, this is an opportunity to build something that matters.
What You’ll Do
Herring Bank is a growing organization focused on building scalable, disciplined operations to support long-term success. This role offers the opportunity to directly impact how the bank operates by strengthening controls, improving consistency, and supporting enterprise-wide growth.
This is a remote position.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are seeking a Bank Operations Control Manager to establish and maintain a consistent, auditable control framework across Bank Operations, including Deposit Operations, Treasury, Payments, and related functions.
This role is central to strengthening operational consistency, supporting audit and regulatory readiness, and ensuring processes are documented, standardized, and effectively executed across the organization. If you see gaps others miss and know how to bring structure and discipline to operations, this is an opportunity to build something that matters.
What You’ll Do
- Develop and implement a centralized control framework across Bank Operations
- Identify, assess, and remediate operational risks and control gaps
- Partner with Operations, Compliance, IT, and Finance to drive consistent execution of processes and controls
- Establish and maintain standard operating procedures (SOPs) for key operational functions
- Support audit and regulatory exam readiness, including documentation and response coordination
- Monitor control effectiveness and lead continuous process improvement efforts
- Provide regular reporting to leadership on operational risks, control status, and performance
- Ensure alignment with internal policies, regulatory expectations, and enterprise standards
- Experience working in a bank or regulated financial institution
- Strong understanding of bank operations, including deposit operations, treasury, or payments
- Experience supporting or working within audit, compliance, or regulatory environments
- Proven ability to identify risk and implement controls
- Experience developing or maintaining process documentation and SOPs
- Strong organizational skills with the ability to manage multiple priorities
- High level of judgment, discretion, and regulatory sensitivity
- Ability to travel to Herring Bank locations as needed to support operations and leadership alignment
- Experience building or enhancing operational control frameworks
- Exposure to enterprise-wide operations or multi-department environments
- Experience preparing materials or reporting for senior leadership or audit stakeholders
Herring Bank is a growing organization focused on building scalable, disciplined operations to support long-term success. This role offers the opportunity to directly impact how the bank operates by strengthening controls, improving consistency, and supporting enterprise-wide growth.
This is a remote position.