What are the responsibilities and job description for the Field Support Engineer position at Herrick Technology Laboratories, Inc.?
Join our growing team of customer support personnel focused on providing training of HTL products and systems (both at HTL locations and customer sites), standalone and as part of a system of systems; Assist in maintaining database and procedures for testing, troubleshooting, and resolving customer issues; Document and report software and hardware problems; Create and maintain training plans. materials (POIs and classes) to assist in or perform instruction of software and equipment; Build and maintain customer relationships; Conduct training on a wide variety of software and hardware products across a large spectrum of customer types from tactical employment to laboratory testing; Perform equipment demonstrations in support of business development; Participate and illustrate HTL capabilities in government sponsored exercises.
Qualifications:
- 4 years Tactical or airborne SIGINT/EW collection background working collection, DF, and geolocations operations and equipment; special operations SIGINT/EW collection a plus
- Current TS/SCI or eligibility required
- Military veterans are encouraged to apply; MOSs - Army 35P/N/T/S; USMC 2621/2631; Navy CTM are of interest
- Previous instructional experience desired
- CONOP and TTP development using small team collection tactics
- Willingness to travel extensively 50% of the time
Benefits:
- Startup Environment
- Competitive Salaries
- Health Insurance
- 401K Matching
- Bonuses for superior performance
Salary : $75,000 - $150,000