What are the responsibilities and job description for the Server / Host / Food Runner position at Heron Lakes Golf Operations @ TPC Colorado?
SCOPE / POSITION OVERVIEW
Food server/ Host / Food Runner responsibilities include different tasks including - ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. Your goal should be to provide high-quality service that will help us maintain and attract customers.
JOB RESPONSIBILITIES
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs and observing dining process.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
- Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
REQUIRED SKILLS
- Must have at least 2 years serving experience
- Pass criminal background check
- High School Diploma
- Work as valued team player
- Effective communication skills
- Arrive at work on time (shifts may include weekends and holidays)
- General Math Skills
- Customer Service
- Resolving Conflict
WORKING CONDITIONS
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an
all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Job Types: Full-time, Part-time
Pay: From $12.14 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12