What are the responsibilities and job description for the Patient Coordinator (Bilingual, Spanish) position at Hero Practice Services?
Become a Hero and join us on our mission to help underserved kids!
Pay range: $18-$21.50/hr
Job Responsibilities
Physical Requirements
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand, bend, communicate verbally (both in person and by telephone), use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds.
Work Environment
Work is performed in a standard office environment. This role routinely utilizes standard office equipment.
Equal Employment Opportunity Statement
The statements contained herein are intended to describe the general nature and level of work performed by Patient Coordinators, but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodations under the Americans with Disabilities Act may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Hero Practice Services and its affiliated practices provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Generous pay with monthly bonus opportunities
- PTO and paid holidays
- Career growth within your practice and the region
- Medical, dental, vision insurance, 401K & more
Pay range: $18-$21.50/hr
Job Responsibilities
- Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
- Call patients regarding appointment confirmations, reminders, and cancellations
- Adhere to scheduling best practices to ensure the patient’s time is being optimized
- Review patient and family health needs to ensure all needs are met
- Coordinate patient flow by keeping the appointment schedule organized and full
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
- Attention to detail and the ability to handle a diverse workload
- Strong interpersonal skills and a friendly and outgoing demeanor
- Bilingual a plus
- Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
- Previous dental experience a plus
Physical Requirements
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand, bend, communicate verbally (both in person and by telephone), use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds.
Work Environment
Work is performed in a standard office environment. This role routinely utilizes standard office equipment.
Equal Employment Opportunity Statement
The statements contained herein are intended to describe the general nature and level of work performed by Patient Coordinators, but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodations under the Americans with Disabilities Act may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Hero Practice Services and its affiliated practices provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $18 - $22