What are the responsibilities and job description for the Maintenance Technician position at Hermosa Inn?
Maintenance Technician
The Hermosa Inn is an award-winning luxury boutique resort nestled in the heart of Paradise Valley. Recognized as the #2 Arizona Resort in Travel Leisure's 2026 World's Best Awards and a AAA Four Diamond property, the Inn offers an intimate and unforgettable experience surrounded by an exclusive residential neighborhood, just minutes from Scottsdale's premier shopping, dining, and attractions.
At the heart of the resort is LON's at the Hermosa, our renowned AAA Four Diamond restaurant featuring globally inspired Arizona cuisine. Honored with Wine Spectator's Best of Award of Excellence, LON's is complemented by an exceptional underground wine cellar and one of Arizona's most celebrated outdoor dining patios.
Position Summary
The Maintenance Technician reports directly to the Maintenance & Landscaping Manager and plays a vital role in preserving the beauty, functionality, and safety of The Hermosa Inn and LON's.
This position is responsible for the daily maintenance and repair of the resort's physical assets, including guest rooms, public areas, restaurant facilities, kitchen equipment, building systems, and grounds. The ideal candidate is a skilled, self-motivated professional with experience in multiple maintenance trades and a commitment to providing exceptional service to our guests.
Essential Responsibilities
- Respond promptly to guest room maintenance requests while providing courteous and professional guest service.
- Perform preventive maintenance (PM) in guest rooms to ensure rooms meet Hermosa Inn quality and appearance standards.
- Maintain and monitor the swimming pool, spas, pumps, filtration systems, and chemical balances.
- Perform basic maintenance and repairs on restaurant and kitchen equipment, including ovens, grills, refrigeration units, plumbing, lighting, drains, filters, and related equipment.
- Troubleshoot and repair building systems involving plumbing, electrical, carpentry, painting, drywall, HVAC, and other general maintenance tasks.
- Exercise sound judgment when assessing maintenance issues, prioritizing guest satisfaction, safety, and the best interests of the resort.
- Maintain accurate records, complete required paperwork, and communicate maintenance needs effectively.
- Assist with additional projects and operational tasks as needed. Due to the boutique nature of our property, team members are expected to be flexible and willing to support various operational needs.
Qualifications
- General knowledge of plumbing, electrical, carpentry, painting, mechanical systems, and general building maintenance.
- Basic knowledge of commercial kitchen equipment maintenance preferred.
- Experience with swimming pool and spa maintenance is preferred.
- Strong problem-solving and troubleshooting skills.
- Ability to work independently with minimal supervision.
- Excellent organizational and communication skills.
- Ability to lift, climb ladders, work indoors and outdoors, and perform the physical duties required of the position.
- Hospitality or resort maintenance experience is preferred.
Featured Benefits
- Medical and dental insurance for eligible full-time team members.
- Complimentary team member meal each workday.
- Competitive compensation.
- Two weeks of paid vacation beginning on your first employment anniversary (full-time team members).
- Paid holidays for eligible full-time team members.
- Resort and restaurant discounts.
Join an award-winning team dedicated to preserving the charm, beauty, and exceptional guest experience that make The Hermosa Inn one of Arizona's most celebrated boutique luxury resorts.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Experience:
- Property maintenance: 1 year (Required)
Ability to Commute:
- Paradise Valley, AZ 85253 (Preferred)
Work Location: In person
Salary : $20 - $21