What are the responsibilities and job description for the Jr Service Technician position at Hermle USA Inc?
Who we are:
HERMLE USA, Inc., located in Franklin, Wisconsin is the North American Headquarters of Maschinenfabrik Berthold HERMLE AG, Gosheim, Germany and provides North America's leading manufacturers with the finest high precision machining centers and world-class technical customer support.
Our employees are the most important asset and the backbone of HERMLE USA! Without the people in our organization we would sell nothing but machines and wouldn’t be able to satisfy and even exceed our customer’s expectations.
We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore we value open, professional and friendly communication internally as well as with our customers and partners worldwide!
What we are looking for:
Individuals that are friendly and genuinely care about the happiness of the people around them. Someone that has a can-do attitude and asks, “what else can I do?”, a real team player who provides – and values – honest improvement-oriented feedback. We need people that take accountability for their actions and pride in their work.
Responsibilities:
- Performs calibrations on service tools of mechanical, electrical, and electronic instruments, gauges, and testing devices for accurate readings, measurements, and data
- Inspect equipment/tools to make sure they are in good condition and report those that are worn, damaged, lost, or unsafe to use
- Report any unusual/unsafe trends in tool usage to management
- Provide basic support tasks to assist service technicians in installing, maintaining, and repairing equipment and machinery
- Unloading and loading machines from the trucks and moving machines in/out from the showroom.
- Commissioning and decommissioning machines in the showroom
- Trade shows support
- Perform scheduled daily, weekly, and monthly preventative facility/showroom maintenance
- Performs other duties and responsibilities as requested
Requirements:
- Technical school degree in blueprint reading, machining, manufacturing, etc. or related machining field experience
- 2-4 years’ experience in troubleshooting mechanical and electrical issues of machine tools
- Proficient knowledge of electronic and mechanical aspects of CNC machines, preferably 5-axis machines
- Proficiency in using computers
- Professional Interaction with Customers
- Microsoft Office knowledge is mandatory
- Extensive travel is required (including international)
Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical Coverage, Dental Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K)
HERMLE USA, Inc. is an EEO employer