What are the responsibilities and job description for the Dental Office Patient Coordinator/ Assistant position at Hermanson Endodontics?
Job Type: Part Time/ Flexible Monday thru Thursday; Some Fridays
Ideal time is 7:45 AM to 5 PM; Some Fridays will be needed due to staff meetings and or low staff/ catch up on work if needed. We are flexible on days and the end of day time if needed.
Hourly Wage: $18.00 to $20.00/ hour based on experience
Benefits: This is a part time position, no benefits can be offered at this time, but may be negotiated after 6 month probation period.
Hermanson Endodontics in Pierre, SD is looking for a Dental Office Patient Coordinator/ Assistant with good experience in patient and front desk management. Anyone with prior experience working with a dental clinic, other clinic types and customer service are added advantages.
The ideal candidate will be friendly, motivated and highly organized. Allotted tasks that will be taken over are: scheduling patients, registering patients, taking payment, insurance and cost estimates ahead of scheduled appointments and work with our dental assistances in providing the best time management for treatment. Additional neccesary office jobs and cleaning as needed. This job will include some cross training in dental assisting and taking x-rays for when the office is busy and/ or low staff. The applicant needs to have excellent interpersonal skills as well as the ability to multi-task, learn quickly and create a calm and inviting atmosphere for our patients.
Qualifications
- High school diploma or equivalent
- Previous experience working in a medical office or healthcare setting preferred.
- Strong attention to detail and ability to accurately process complex information.
- Excellent communication skills, both written and verbal.
- Ability to maintain confidentiality and adhere to HIPAA regulations
Responsibilities
- Greet and receive patients for treatment as well as check out patients when treatment is complete.
- Maintain patient schedule. Accurately place patients based on dental procedure, need and openings.
- Verify insurance coverage and eligibility for patients
- Obtain necessary authorizations and referrals for dental procedures
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations. Input patient information accurately and timely into system.
- Assist patients with insurance-related inquiries and provide guidance on coverage options. Give accurate out of pocket estimates and take payment accordingly.
- Collaborate with dental staff to ensure accurate coding of procedures and diagnoses.
- Stay updated on changes in insurance policies, coding guidelines, and industry regulations.
- Maintain front desk, answer phones, call patients to fill cancellations, and maintain a short-call list to ensure productive time utilization
- Do routine reception work, and accurately record information on patient records and office reports
- Help implement processing of encounters, billing, and bookkeeping procedures
- Cross train in x-ray and sterilization procedures
- Maintain office cleanliness per OSHA, Infection Control and office policy.
Please email or call our office with any questions at hermansonendo@gmail.com or 605-220-8222 and ask to speak with Paige.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $18 - $20