What are the responsibilities and job description for the Dental Patient Treatment Coordinator position at Herman Ostrow School of Dentistry of USC?
USC's Herman Ostrow School of Dentistry is looking for a talented Dental Patient Treatment Coordinator to join the Advanced Specialties Team!
This department will need a team oriented individual who is able to manage a heavy work load and multi-task constantly. The department is very busy and fast-paced, we need a candidate who manages stress well and can keep a positive perspective. A bilingual English and Spanish speaker with a Dental background is preferred. If you are a candidate willing to take on this challenge, please apply!
This will be a 1 year fixed-term assignment.
Job Accountabilities:
The Dental Patient Treatment Coordinator performs a variety of tasks associated with the dental management system, such as patient registration, insurance authorization and/or verification, and patient scheduling. Works closely with patients and dentists to arrange comprehensive treatment planning. Schedules patient appointments and monitors patient flow.
Preferred Qualifications:
Preferred Education: Associate's Degree
Preferred Experience: 3 years
Preferred Expertise: Knowledge of dental management software, particularly axiUm. Experience working with basic contracts. Working knowledge of MS Office, particularly word, Excel PowerPoint and outlook. Fluent bilingual English and Spanish speaker.
Skills: Administrative:
Answer telephones
Assemble and organize numerical data
Clinical documentation
Communicate with others to gather information
Customer service
Gather data
Maintain filing systems
Prioritize different projects
Read handwritten text
Schedule appointments
Understand and apply policies and procedures
Use database and/or word processing software
Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Demonstrated experience in dental management and dental secretarial assistance. Working knowledge of HIPAA compliance. Demonstrated excellent interpersonal customer service, and telephone skills. Demonstrated ability to multi-task. Working knowledge of dental terminology and PPO and Denti-Cal and health insurance. Ability to work scheduled evening and weekend shifts. Demonstrated team-oriented and collaborative work style. Demonstrated experience in a high volume, fast paced environment.