What are the responsibilities and job description for the Temporary Seasonal Hospitality Support Associate, Troy position at Hermès Paris?
The Hermès Troy Boutique opened in 2021 and focuses on providing extraordinary service to clients as a part of the Northern Region. This position will report to a member of the store management team and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Temporary Seasonal Hospitality Support Associate provides clerical support for both front and back of house operations in the Hermès boutique.
Support main floor traffic by greeting all clients, determining client needs, and escorting them to appropriate floor or sales associate.
Support beverage service to clients in alignment with brand standards. Ensure that beverage supplies are appropriately stocked in partnership with management.
Provide hospitable services, such as bringing coloring books to kids.
Support the sales team with selling process; hanging merchandise, returning merchandise to floor, retrieving stock, physical preparation of stock room.
Organize and prioritize workstation and selling floor to support the sales effort ensure all items (bags, boxes, note cards, ribbons, stationery and the like) are always stocked, maintain selling floor merchandise standards, straightening, filling in, etc.
All other duties assigned by supervisor
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Strong communication skills.
Customer Service oriented.
Detail oriented.
Strong organizational skills.
Computer skills: Microsoft Office.
Ability to handle difficult situations with grace, compassion and composure.
Ability to lift between 0-25 lbs. without assistance.
Regular in-person work at a Company-designated work location is an essential function of this position.
Company Overview
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
Our Commitment
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
Benefits:
Health Insurance, Maternity & Paternity LeaveSalary : $22 - $23