What are the responsibilities and job description for the Service Technician position at HERITAGE TRACTOR?
Purpose:
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
Responsibilities:
- Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
- Participates in Service EDUCATE Training programs required for the development of skills and knowledge
- Maintains current knowledge of John Deere and competitive products
- Maintains proper condition of vehicles, inventory, tools and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time on a timecard and for all material used in performing assigned duties
- Other duties as assigned
Experience, Education, Skills and Knowledge:
- 1 years of experience performing service repairs
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
- Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment
- Ability to use Service Advisor and basic computer functions
- Ability to operate vehicles and equipment used for diagnostic purposes
- Proficient oral and written communication skills
- Ability to lift at least 75 lbs. repeatedly
- Basic Service Technician certification preferred
- High School diploma or equivalent experience required; Associates degree preferred
- Valid drivers license is required
- Forklift license preferred
- Works in environment inside and outside all temperatures
- Physical requirements other than lifting include bending, squatting, hand dexterity, climbing 6-13 feet