What are the responsibilities and job description for the ACH Specialist position at Heritage South Community Credit Union?
Description:
- Responsible for adhering to ACH procedures, reviewing, ACH system/reports and acting upon error messages.
- Responsible for acting on file status indicators, transmitting files from ACH System, reviewing returns, reversals, death notices and reclamations
- Uses internal and third-party reports and forms to perform task related to ACH posting exception processing, and payroll exception processing.
- Processes and validates ACH origination client files to ensure all transactions are accurately entered to ACH system.
- Processes and verifies incoming and outgoing wires. Ensures adherence to departmental and regulatory requirements to ensure compliance and prevent fraud.
- Process and Balance daily postings; verify the accuracy of postings; and resolve any discrepancies.
- Return all government reclamations in timely manner and make sure we have copies saved into member documents in Synergy.
- Enter all manual returns, rejections, pre-notifications, stop payments, etc. in a timely manner.
- Tracks, monitors, and reports issues relative to processing delays or barriers and offers suggestions to improve process.
- Handles getting all spreadsheets delivered to payroll groups in a timely manner and then receiving and balancing in timely manner.
- Process all return checks according to credit union policy.
- Work any and all reports pertaining to ACH/Payroll: loans paid off, $500 ACH report, share transfer exceptions, skip payment reports, payroll exception reports and ECM/SWBC
- Responsible for ensuring compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced members satisfaction
- Scanning of any documents pertaining to members accounts
- Responsible for proper maintenance, cleanliness, and security of your work area, desks and equipment.
- Demonstrates continuous improvements of job knowledge by exercising strong listening skills and asking questions for clarity.
- Act as back up for ACH Administrator and Processing Clerk
- Perform other duties as assigned.
- High school diploma or equivalent
- Minimum of three-years’ experience in a credit union or bank preferred
- Effective communication and people skills
- Previous experience and knowledge of EFT and ACH is preferred