What are the responsibilities and job description for the Receptionist PRN every other weekend position at Heritage Ridge Senior Living at Johnstown?
PRN Receptionist
Every other weekend
Our facility is seeking to hire a dynamic, energetic and exceptional Part-Time Receptionist for our long term care/skilled nursing facility. Must be professional and have the ability to network at all levels with strong drive and passion for success.
Responsibilities:
Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination
Must be customer service oriented and demonstrate good communication and phone skills
Transferring calls and assisting residents as needed
Handling issues with any residents, vendors and family members
Communicate effectively with department staff to ensure maximum efficiency throughout the facility
Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility
Monitor entrance to ensure that confused residents do not exit the building unattended
Maintain the confidentiality of all residents care information and funds following HIPAA guidelines
Capability to multi-task and light clerical work and tasks
Assist other personnel as requested
Qualifications of the Receptionist:
Must be available some weekend hours
Must have knowledge of office equipment, Computer experience a plus Word, Excel
Clerical/ prior administrative experience preferred
Long-term care experience is a plus
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