What are the responsibilities and job description for the Gate Security Officer (Full-Time/Swing) position at Heritage Palms Homeowners Association?
Heritage Palms is a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our community and members we serve. Heritage Palms is a 55 and older secured gated community with entry access controlled by Security Officers in both North and South gates. Our Officers will be expected to follow company policies and procedures, ensure uniform and personal appearance are clean and professional; maintain confidentiality at all times.
Responsibilities
- Operate gate access system Safe Passage, all residents contact information is contained.
- Monitor and authorize entrance of vehicles or people onto property.
- Report suspicious activity, criminal behavior, and security breaches.
- Control traffic by directing visitors and vendors.
- Provide excellent customer service when answering the phone or in verbal contacts with residents.
- Check surveillance cameras periodically to identify disruptions or unlawful act.
- Investigate people for suspicious activity or possessions.
- Respond to alarms by investigating and assessing the situation.
- Provide assistance to people in need.
- Patrol designated areas to verify any unlawful activity, patrol the neighborhoods within HP and also the outside perimeter streets.
- Rules & Regulations enforcement.