1st Assistant Golf Professional

The First Assistant Golf Professional plays a key role in supporting the Head Golf Professional in all aspects of golf operations. This position is responsible for ensuring the highest level of member and guest service, maintaining the standards of the golf shop, assisting with tournament operations, managing daily play, and contributing to the overall growth of the game at the club. The First Assistant will act as a leader within the golf operations team, setting an example for professionalism, customer service, and attention to detail.

Key Responsibilities

Golf Operations Support

• Assist the Head Professional in overseeing daily golf operations, including tee sheet management, pace of play, tournament setup, and golf cart services.
• Supervise and train golf shop staff, outside service staff, and seasonal employees.
• Maintain an organized, efficient, and member-focused golf shop environment.
• Support the planning and execution of club tournaments, leagues, and special events.
• Provide prompt and courteous service to all members and guests, addressing concerns and resolving issues in a professional manner.

Merchandising & Retail

• Assist in managing inventory, including receiving, tagging, displaying, and tracking merchandise.
• Contribute to creative merchandising displays that promote sales and enhance the shop presentation.
• Provide knowledgeable product recommendations and personalized service to members and guests.

Coaching & Player Development

• Deliver private and group instruction for players of all skill levels, with an emphasis on growing the game and improving player enjoyment.
• Assist with the design and execution of player development programs, including beginner clinics, and women’s programs.
• Provide on-course playing lessons and guidance to enhance members’ experience of the game.
• Promote a welcoming, supportive learning environment that encourages participation and improvement.
• Stay current with teaching methodologies, golf technology, and equipment fitting practices.

Leadership & Professional Development

• Serve as a role model for professionalism, integrity, and service excellence.
• Mentor and develop seasonal assistants, interns, and support staff.
• Actively pursue continuing education opportunities through the PGA.

Qualifications

• PGA Member or Associate in good standing.
• Strong interpersonal and communication skills with genuine commitment to members and guest service.
• Demonstrate ability to teach and coach golfers across all levels, with proven results.
• Experience in golf shop operations, tournament management, and staff supervision.
• Knowledge of industry technology (POS systems, tournament software, launch monitors, fitting tools, etc.).

Heritage Palms HOA will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Heritage Palms HOA is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Heritage Palms is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement