What are the responsibilities and job description for the Medical Assistant position at Heritage Medical Associates, P.C.?
Job Summary
We are seeking a professional, compassionate, and detail-oriented Medical Assistant (MA) to join our team. This position plays a vital role in supporting providers and ensuring smooth day-to-day clinical and administrative operations. The MA may be assigned to a specific provider or float between clinics as needed.
Responsibilities
Clinical
- Collect and document vital signs, medical history, and other clinical data
- Administer medications, vaccines, injections, and treatments (per TN scope of practice)
- Perform CLIA-waived testing (e.g., strep, glucose, pregnancy)
- Assist with minor procedures and patient education
- Ensure accurate and timely charting in the EHR
- Maintain clean, stocked, and safe exam rooms
Administrative
- Schedule appointments, labs, referrals, and authorizations
- Verify insurance, obtain pre-approvals, and handle patient prep instructions
- Follow up on diagnostic tests and ensure patients receive timely results
- Maintain equipment logs, safety checks, and medication inventory
Clerical
- Answer phones, respond to messages, and assist patients with scheduling and inquiries
- Fax, scan, and prepare documents for provider review
- Order and manage supplies and support day-to-day front desk tasks
Customer Service
- Greet patients and assist with any needs in a courteous and professional manner
- Promote a positive and patient-centered experience
- Uphold HMA’s mission, values, and standards of ethical conduct
Qualifications
Required:
- High School Diploma or GED
- Completion of accredited Medical Assistant program OR 1 year experience as an MA
- Current CPR certification
- TN Driver’s License and insurance (if float position)
Preferred:
- Experience with EHR system (e.g., EPIC)
- Prior outpatient clinic or multi-specialty practice experience
- Strong communication and teamwork skills
Why Join Us?
At HMA, we believe in high-quality care, teamwork, and continuous growth. You'll work in a supportive environment where your contribution makes a direct impact on our patients and community.
- Competitive salary and benefits
- Monday–Friday daytime schedule (no nights, weekends, or holidays)
- Supportive team environment
Job Type: Full-time
Pay: $17.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What are your hourly pay expectations?
Experience:
- MA/clinical: 1 year (Required)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant Certication (Preferred)
Work Location: In person
Salary : $17 - $28