What are the responsibilities and job description for the Concierge position at HERITAGE MANAGEMENT SERVICES INC?
Make Lives Better, Build Your Future: Join The Heritage at Sterling Ridge as a Concierge!
At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.
What You’ll Do:
As a Concierge, you’ll play a hands-on role in improving the lives of our residents by:
- Greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department.
- Providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules.
- Maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates.
- Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness.
- Building positive relationships with residents, their families, and team members.