Customer Service Associate

We are seeking a self-motivated, customer service-oriented individual for a Counter Sales/customer service role. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season. ESSENTIAL DUTIES Entering orders at the point of sale using the company computer system Interacting with customers over the phone, via email, and in-person Greet customers with a friendly attitude Basic computer and phone skills Communicate to customers the correct product for their application Communicate to customers how the material is priced and sold Create Sales Orders Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements Efficient scheduling of truck deliveries Clear communication between manager, employees, and clients Being honest, courteous, and respectful to customers & employees at all times Maintain and assist to keep a clean work environment Learn basic knowledge of products available to customers Inform management of products/special order material customers need Assist with Inventory Cycle Counts Order picking/staging/Replenishment Shipping/Receiving Loading/unloading delivery vehicles Other related duties as assigned REQUIREMENTS Basic computer knowledge and Internet use Experience with irrigation/landscaping products but not required Bilingual (English and Spanish) is preferred, but not required Forklift experience helpful Ability to lift 75 lbs; 50 lbs on a repetitive basis Able to a pass pre-employment drug test/bckgd screen Job Location: National Structure - Jacksonville Beach 740 10th ST South Jacksonville Beach, FL 32250 As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program Heritage Landscape Supply Group is a people-first company built to attract and retain the industry’s best talent at every level. Each day we dedicate ourselves above all else to thrilling our employees and our customers while always delivering growth to our supplier partners. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come. Let’s build a legacy together of our vision to form the nation’s leading family of independent landscaping and irrigation product distributors. Heritage Landscape Supply Group is a wholly owned subsidiary of The Home Depot. Find out more at www.heritagelandscapesupplygroup.com. As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.