What are the responsibilities and job description for the Plumbing Comfort Advisor position at Heritage Home Service?
Overview
Join the Heritage Home Service Team as a Plumbing Comfort Advisor at our Worcester, MA location
Are you a driven and experienced Plumbing Comfort Advisor looking for an opportunity to make a meaningful impact? Heritage Home Service is seeking two passionate professionals committed to delivering exceptional service to homeowners. If you thrive on providing innovative solutions and building lasting customer relationships, this is the opportunity you've been waiting for!
About Us:
At Heritage, excellence isn’t just a goal—it’s our way of life. We are dedicated to providing top-tier service to our customers, employees, and the community. As a team member, you’ll play a pivotal role in contributing to our culture of continuous improvement, where every effort counts toward our long-term success. If you’re passionate about service, innovation, and positive change, we’d love to have you on board.
Mission:
As a Plumbing Comfort Advisor, you will be instrumental in driving business growth by promoting and selling our plumbing services to homeowners. You’ll build relationships, understand customers' needs, and present customized solutions that address their specific requirements.
Key Responsibilities:
- Sales Prospecting: Identify and engage potential customers, conducting meetings to assess their plumbing needs.
- Expertise: Develop in-depth knowledge of our plumbing product offerings while staying current on industry trends.
- Consultative Sales: Offer professional advice and recommend tailored solutions to meet customer requirements.
- Proposals: Create and present detailed sales proposals that effectively communicate our value.
- Sales Negotiation: Negotiate contracts and close sales deals efficiently.
- Customer Relationships: Foster long-term relationships to encourage repeat business and customer loyalty.
- Tracking & Reporting: Maintain accurate records of sales activities and monitor your performance against sales targets.
- Market Insight: Keep an eye on market trends, sharing valuable feedback with leadership to help shape strategy.
- Networking: Represent Heritage at industry events to generate leads and expand your professional network.
Qualifications:
- Proven sales experience in residential plumbing.
- Strong knowledge of plumbing systems and energy-efficient solutions.
- Excellent communication, presentation, and negotiation skills.
- Ability to work both independently and collaboratively.
- A passion for customer service and relationship-building.
- Proficiency in using sales software and tools.
- Valid driver’s license (some travel required).
What We Offer:
- 401k with up to 4% match
- Health, Dental, and Vision Insurance
- Short & Long-Term Disability
- Life Insurance
- 48 hours of holiday time annually
- 120 hours of personal, sick, and vacation time after 90 days
- Financial Hardship Program
- 20% Family Discount on Services
- Referral Bonus Programs
- Take-home truck, uniforms, phone, and tablet
If you're ready to contribute your expertise to a dynamic team while embodying our core values, we invite you to apply!
Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.
Salary : $100,000 - $200,000