Certified Medical Assistant Float|PRN|

Description

Heritage Health is seeking a dedicated and flexible PRN Certified Medical Assistant to join our team and provide flexible coverage across our clinics in Northern Idaho. This role is ideal for someone who thrives in a dynamic environment and is available to step in during staff vacations and absences.

At Heritage Health, we prioritize work-life balance and foster a supportive environment where our team members can thrive both professionally and personally.

What You'll Love About Working Here

Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.

Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.

Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.

Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.

Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.

As a Medical Assistant Float, you’ll provide essential clinical and administrative support across multiple departments and locations. You’ll help ensure continuity of care by stepping in where needed-supporting providers, rooming patients, taking vitals, administrating immunizations, and updating electronic health records. The Float MA must be adaptable, organized, and comfortable working in a fast-paced, team-based environment while delivering culturally competent care to a diverse, underserved patient population

Requirements

• Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
• Certification from a nationally recognized organization (AAMA, NHA, NCCT or AMT) or must be obtained within 6 months of hire.
• Minimum of one year of prior outpatient medical assistant experience preferred.
• BLS or ACLS certification or must obtain within 90 days of hire.
• Valid driver’s license and reliable transportation if hired for a float position.
  
  

Your Essential Duties

• Verify that all quality measures have been met and ensure that any abnormalities are addressed
  
  

in the history of present illness and documented in the review of systems.

• Completion of the objective portion of the note in real time as the provider is assessing the
  
  

patient.

• If necessary, discuss evaluation descriptions with the provider outside of the patient room.
• Complete the patient plan and prepare orders for labs, radiology, referrals and or medications
  
  

for provider review and finalization.

• Clean examination rooms after each visit and at the end of each day.
• Restock exam rooms weekly and as needed.
• Call patients with lab and/or test results after provider has reviewed results and written
  
  

recommendations.

• Return all patient phone calls promptly. Same day call-backs are preferred. All calls must be
  
  

returned within 24 hours. Urgent calls should immediately be brought to the provider’s

attention.

Prepared by: Clinic Director Rev: May 2025

• Document critical lab values/test results when received via telephone and immediately bring
  
  

results and chart to provider.

• All PT/INR results should be brought with chart to provider on the day in which results are
  
  

received.

• Sample meds to be checked weekly for expiration dates and log completed.
• Perform injections, vaccinations, finger-sticks, urinalysis, urine pregnancy testing urine drug
  
  

screens as directed by provider.

• Complete all documentation related to childhood vaccinations – Vaccination record IRIS forms,
  
  

parental consent/refusal forms. Log all injection lot #, expiration date, site.

• Heritage Health staff have an active role in our Patient Centered Medical Home model of care.
  
  

This role is designated as part of the Heritage Health PCMH Care Team.

• All documentation must be initialed, signed and dated.
• Regular and predictable attendance is an essential function of this position.
• Travel is required due to business needs.
• Regular and predictable attendance is an essential function of this position.
• Performs miscellaneous job-related duties as assigned.
  
  

Your Success Factors

• Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and national certification or registration as a Medical Assistant.
• Knowledge of basic medical terminology and clinical procedures
• Knowledge of infection control, universal precautions, and safety standards
• Familiarity with HIPAA and patient confidentiality regulations
• Strong organizational and time management skills
• Ability to float between departments and clinics, and adapt to different teams and providers
• Must be able to perform basic math computations.
• Must be proficient in computer use, including Microsoft Office.
• Ability to multi-task and prioritize in fast-paced settings
  
  

Job Overview Working Conditions: Work is normally performed in a typical interior, medical work environment in an clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.

Physical/Mental Requirements

• Prolonged periods of standing, walking, and working on a computer.
• May lift up to 15 pounds at times.
• Must be able to access and navigate various departments of a given location.
• Must be able to complete tasks in a noisy or stressful environment.
• Must be able to adhere to process protocol.