Patient Liaison - Staff Scheduler

Heritage Hall is more than a care facility - it is a community rooted in the people we serve and united by a mission to treat every resident like cherished family. We feel small by design and close-knit by nature, and that shows in the way our teams show up for one another every single day. Here, no one is left to figure it out alone.

Each of our centers reflect the culture and essence of the community it serves, and our team is wholeheartedly committed to treating patients and families with the same level of care and compassion we would offer our own loved ones. As a patient care liaison / staff scheduler you will help to ensure our residents receive the best quality of care and offer support to our Admissions Director and nursing management.

Come be part of a family that cares as much as you do.

Patient Liaison/Scheduler Qualifications:

• High school diploma or equivalent required
• Implement Customer Service Program
• Act as an internal liaison & customer service resource for family members, residents, and visitors
• Schedule resident transports if needed
• Respond to calls in a timely manner
• Knowledge of medical terminology preferred
• Strong written and oral communication skills
• Computer knowledge & data entry skills
• Previous staff scheduling experience preferred

Full-Time Benefits:

• Medical, Dental, & Vision
• Prescription Drug Coverage
• Life Insurance
• Flexible Spending Accounts & Health Savings Accounts
• Voluntary Long/Short-Term Disability
• Live Health Online
• PTO
• Employee Assistance Program (EAP)
• 401K
• DailyPay Available