What are the responsibilities and job description for the Assistant Branch Manager - Corwin Court position at Heritage Financial Credit Union?
At Heritage Financial Credit Union, were in the midst of an exciting transformation and reimagining our retail branches to deliver a more modern, member-centric experience. As an Assistant Branch Manager, youll play a key role in this evolution by supporting branch leadership, coaching the team through change, and ensuring our service remains personal, proactive, and impactful.
This is an ideal opportunity for a driven, service-oriented leader whos ready to take the next step in their career. Youll gain hands-on experience in change leadership, member engagement, and operational excellenceall while helping to shape the future look and feel of our branches.
As an Assistant Branch Manager, you will effectively lead all employee development, operational tasks and processes within the branch to successfully attain monthly and annual goals, and ensure all service standards are adhered to, both internally and externally. Create a work environment where employees are engaged and provide our members with exception service.
If youre ready to lead with purpose, grow with intention, and make a difference in the lives of our members and your teamyour next chapter starts here. Apply today and we look forward to meeting you!
Salary Range: $58,000 - $65,000 (depending on experience)
Benefits
Paid Time Off & Paid Federal Holidays
Medical, Dental, Vision & Life Insurance
Employee Assistance Program
Flexible Spending Accounts / HSA
401K Employer Match
Educational Assistance
Incentives and Merit Increases
Paid Time to Volunteer
Essential Functions And Responsibilities
Demonstrate understanding of HFCUs Mission, Vision and Core Values, along with expertise in HFCUs products and services, including all available tools and resources to effectively support the management of the team.
Demonstrate engagement, enthusiasm, and passion for leading the branch. Provide guidance and support for each team member through utilizing HFCUs Relationship Building Model, and individual performance development through monthly 1X1s.
Demonstrate understanding and support of all HFCU initiatives for employee development and team engagement through collaboration with Human Resources and HFCUs training and development efforts.
Consistently work with the Branch Manager to develop an appropriate succession plan.
Effectively communicate with department leaders and peers to develop a network of support and collaboration.
Facilitate communication of all necessary information with the team on a daily, weekly and monthly basis, including but not limited to daily huddles, and monthly branch meetings.
Ensure member service standards are met through effective coaching and development of each team member. Handle all concerns and complaints in a professional and supportive manner, escalating situations with a recommended solution. Collaborate with departments to enhance member service as needed, and ensure proper follow through.
Education/Certification
Bachelors degree plus one to three years experience as a Branch Supervisor; or a comparable combination of education and experience. Notary License required or within 6 months of hire.
This is an ideal opportunity for a driven, service-oriented leader whos ready to take the next step in their career. Youll gain hands-on experience in change leadership, member engagement, and operational excellenceall while helping to shape the future look and feel of our branches.
As an Assistant Branch Manager, you will effectively lead all employee development, operational tasks and processes within the branch to successfully attain monthly and annual goals, and ensure all service standards are adhered to, both internally and externally. Create a work environment where employees are engaged and provide our members with exception service.
If youre ready to lead with purpose, grow with intention, and make a difference in the lives of our members and your teamyour next chapter starts here. Apply today and we look forward to meeting you!
Salary Range: $58,000 - $65,000 (depending on experience)
Benefits
Paid Time Off & Paid Federal Holidays
Medical, Dental, Vision & Life Insurance
Employee Assistance Program
Flexible Spending Accounts / HSA
401K Employer Match
Educational Assistance
Incentives and Merit Increases
Paid Time to Volunteer
Essential Functions And Responsibilities
Demonstrate understanding of HFCUs Mission, Vision and Core Values, along with expertise in HFCUs products and services, including all available tools and resources to effectively support the management of the team.
Demonstrate engagement, enthusiasm, and passion for leading the branch. Provide guidance and support for each team member through utilizing HFCUs Relationship Building Model, and individual performance development through monthly 1X1s.
Demonstrate understanding and support of all HFCU initiatives for employee development and team engagement through collaboration with Human Resources and HFCUs training and development efforts.
Consistently work with the Branch Manager to develop an appropriate succession plan.
Effectively communicate with department leaders and peers to develop a network of support and collaboration.
Facilitate communication of all necessary information with the team on a daily, weekly and monthly basis, including but not limited to daily huddles, and monthly branch meetings.
Ensure member service standards are met through effective coaching and development of each team member. Handle all concerns and complaints in a professional and supportive manner, escalating situations with a recommended solution. Collaborate with departments to enhance member service as needed, and ensure proper follow through.
Education/Certification
Bachelors degree plus one to three years experience as a Branch Supervisor; or a comparable combination of education and experience. Notary License required or within 6 months of hire.
Salary : $58,000 - $65,000