What are the responsibilities and job description for the Deposit Support Operations Specialist I position at Heritage Federal Credit Union?
Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Deposit Support Operations Specialist I.
The Deposit Support Operations Specialist I provides support for processing deposit related internal services such as document imaging, quality assurance of all new accounts, certificates, and safe deposit boxes, as well as other necessary support duties.
What you’ll do:
- Document imaging for deposit and e-services
- Quality assurance for new accounts, certificates, and safe deposit boxes
- Compliance verifications on new accounts
- Provide deposit account support for both internal and external members
- Handling of renewal and late/NSF notices for all credit union safe deposit box rentals
- Performing annual safe deposit box inventory and tracking processes
- Communicate POA and Trust acceptance decision to retail in a timely manner
- Deluxe check order administration and support
- Provide monthly metric reports
- Assist with commercial account duties
Qualifications/Experience Required:
- High School Diploma or equivalent
- Working knowledge of data systems and ability to perform a variety of transactions
- Ability to perform account quality assurance
- Understanding and experience with BSA and MIP.
- Experience in check law and Indiana unclaimed property laws
- Strong Communication skills and attention to detail
- Ability to use computer applications and equipment
About Heritage Federal Credit Union
Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000 members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.
EOE