What are the responsibilities and job description for the Inside Sales Associate position at Heritage Distribution?
The Inside Sales Associate performs a variety of in store customer service, sales, and stocking duties related to the sale and delivery of HVAC Equipment, parts, and supplies.
Responsibilities include, but are not limited to:
Provide best-in-class customer service to our contractors
Process sales and other transactions in store
Receive and fill telephone orders
Attend regular training to maintain and develop detailed product knowledge
Maintain clean work and inventory storage areas
Treat customers and fellow team members fairly, honestly and with respect
Prove our commitment to superior customer service and ethical business practices everyday
Qualifications:
1-3 years of work experience in HVAC - field experience desired
Basic computer skills (MS Office)
Ability to listen effectively
Ability to clearly communicate verbally and via email
Strong organizational and motivational skills