What are the responsibilities and job description for the Retail Driver/Customer Service position at Heritage Cooperative?
Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Retail Driver with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!
QUALIFICATIONS
REQUIRED QUALIFICATIONS
Valid driver’s license with an acceptable driving record.
Current DOT Medical Certificate (or ability to obtain).
PREFERRED QUALIFICATIONS
High school diploma or equivalent.
Previous delivery or commercial driving experience.
Basic knowledge of vehicle inspections and delivery documentation.
ESSENTIAL JOB FUNCTIONS
Serve as a positive representation of Heritage Cooperative’s Core Values
- Provide Superior Customer Service
- Highest Standards of Integrity and Trust
- Continuous Improvement
- Being a Good Partner
Delivery & Transportation
- Safely operate company vehicles to deliver products in compliance with all company, state, and federal regulations.
- Conduct and document required pre-trip and post-trip vehicle inspections in alignment with company expectations.
- Load and unload products according to vehicle weight limits and safety guidelines.
- Maintain accurate delivery logs, inspection records, and required documentation.
Customer Service & Communication
- Deliver products professionally and courteously while representing the company in a positive manner.
- Communicate customer needs, questions, or concerns to appropriate personnel for follow-up.
- Ensure deliveries are accurate, complete, and properly documented.
Warehouse & Operational Support
- Assist with receiving, unloading, and staging inventory using appropriate equipment.
- Maintain vehicles, equipment, and work areas in a clean, organized, and safe condition.
Safety & Compliance
- Adhere to all transportation, environmental, and workplace safety regulations.
- Report hazards, incidents, or maintenance concerns promptly.
- Abide by all safety regulations to ensure safety of oneself, coworkers and customers and property.
Other duties as assigned.
PHYSICAL DEMANDS
Must be able to sit, stand, bend, climb, stoop, kneel or walk for extended periods (up to 8 hours) and move quickly in a busy environment.
Requires frequent reaching, bending, and lifting of merchandise or supplies up to 25–50 pounds and occasional climbing of ladders.
ENVIRONMENTAL FACTORS
Routine exposure to agricultural chemicals (pesticides, fertilizers, fuels) in the retail environment, requiring adherence to specific training and the use of PPE.
Work may involve navigating unpredictable, uneven terrain outside the facility (e.g., in yard/storage areas).
Exposure to retail, warehouse, outdoors and agricultural environments
WHY HERITAGE?
Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing
Questions? Contact recruiter@heritagecooperative.com
DISCLAIMER
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination. #INDSP