Housekeeping Supervisor

Description:WORK, PLAY, & ENJOY LIFE WITH HERITAGE

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!

Full-time Hourly Position ranging from $19.00 - $21.00 DOE plus benefits.Located in Santa Fe, NM. Working out of our Inn and Spa at Loretto.

Supervisory Responsibilities: Housekeeping team members at designated property on shift

Essential Duties And Functions/Responsibilities/Tasks

• Work under direction of the Executive Housekeeping Manager.
• Maintain a positive and professional approach with employees, coworkers, and guests.
• Ensure compliance with safety, legal, operations, labor, and the Heritage brand product and regulations policies.
• Direct team members toward accomplishing daily goals and ensuring that all hotel and resort accommodations are fully cleaned by the standard check-in time of 4:00PM.
• Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments.
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.
• Advises manager or desk clerk of rooms ready for occupancy.
• Support the manager with interview, hire, disciplinary, and termination actions when necessary for team members.
• Assign, train, mentor and direct team members to carry out exceptional guest experiences and foster a clean environment for guest and employees to feel engaged and valued.
• Resourcefully solve any issues that arise and seize control of any problematic situation.
• Review occupancy levels and event levels to staff team member labor accordingly.
• Prepare and initiate on-going correct cleaning of carpets, drapes, windows and upholstery.
• Help the Manager implement as needed an ongoing housekeeping training program for all new housekeeping employees.
• Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
• Other duties as assigned consistent with the functions of this position as needed at any of the properties.
  
  

Benefits

• Part-time employees receive: Dental, Vision and 401k!
• Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
  
  

HC3

Requirements

• Knowledge of Microsoft Office, Internet Explorer and prior PMS experience.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 40 pounds frequently.
• Excellent verbal communication and ability to multitask.
• 1-2 years or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
• High school diploma or equivalent experience/training, associate's degree in Management or Hospitality Preferred.
  
  

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Compensation details: 17-19 Hourly Wage