What are the responsibilities and job description for the Mortgage Processor position at Heritage Bank?
Benefits:
The Mortgage Processor serves as a central point of coordination among borrowers, Relationship Managers, title companies, appraisers, realtors, underwriters, investors, and internal staff. This role combines advanced processing, closing coordination, secondary market support, reporting, and quality control responsibilities.
Key Responsibilities
Advanced mortgage processing expertise
Workflow and pipeline management
Closing and funding coordination
Documentation review and quality control
Regulatory compliance awareness
Systems proficiency and data integrity
Problem-solving and issue resolution
Organization and attention to detail
Communication and relationship management
Continuous process improvement
Compensation
Competitive base salary with incentive opportunities tied to production, service quality, file accuracy, and operational performance
Reporting
Reports to designated lending management. Partners closely with Relationship Managers, compliance, loan administration, title companies, investors, and third-party service providers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.
- Holiday pay
- Disability insurance
- Life insurance
- Maternity/Parental leave
- 401(k) with employer match
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
The Mortgage Processor serves as a central point of coordination among borrowers, Relationship Managers, title companies, appraisers, realtors, underwriters, investors, and internal staff. This role combines advanced processing, closing coordination, secondary market support, reporting, and quality control responsibilities.
Key Responsibilities
- Manage residential mortgage files from application through closing, funding, and post-closing completion
- Review loan applications and supporting documentation for completeness, accuracy, compliance, and program eligibility
- Collect, organize, and verify borrower documentation, including income, assets, employment, credit, and collateral information
- Prepare and deliver required disclosures and loan documentation in accordance with regulatory requirements and bank procedures
- Order and manage title commitments, flood determinations, insurance, credit reports, and other third-party services
- Prepare loan packages for underwriting review and manage underwriting conditions through final approval
- Coordinate with borrowers, Relationship Managers, title companies, realtors, settlement agents, and other parties to ensure timely loan progression
- Prepare, review, and coordinate Closing Disclosures, closing packages, funding documentation, and post-closing requirements
- Coordinate loan funding, investor delivery, internal boarding, and file completion activities
- Maintain accurate records within loan origination, imaging, and reporting systems and generate mortgage pipeline and production reports
- Support audits, compliance reviews, quality control initiatives, and investor requirements
- Identify process improvements that enhance efficiency, service levels, and file quality
- Three to five years of residential mortgage processing, closing, underwriting support, or mortgage operations experience required
- Strong working knowledge of conventional, government, secondary market, and in-house mortgage lending programs
- Solid understanding of mortgage documentation, underwriting fundamentals, compliance requirements, and closing procedures
- Working knowledge of TRID, RESPA, consumer mortgage disclosures, and mortgage compliance standards
- Experience with loan origination systems, automated underwriting systems, imaging platforms, document preparation software, and Microsoft Office applications
- Demonstrated ability to independently manage a mortgage pipeline and meet production deadlines
Advanced mortgage processing expertise
Workflow and pipeline management
Closing and funding coordination
Documentation review and quality control
Regulatory compliance awareness
Systems proficiency and data integrity
Problem-solving and issue resolution
Organization and attention to detail
Communication and relationship management
Continuous process improvement
Compensation
Competitive base salary with incentive opportunities tied to production, service quality, file accuracy, and operational performance
Reporting
Reports to designated lending management. Partners closely with Relationship Managers, compliance, loan administration, title companies, investors, and third-party service providers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.