What are the responsibilities and job description for the Loan Operations Specialist position at HERITAGE BANK INC?
· Process and review loan documents to ensure accuracy and completeness in accordance with internal policies and regulatory requirements.
· Enter and maintain loan data in the core banking or loan origination systems.
· Perform quality control checks on loan files to verify compliance and documentation accuracy.
· Support post-closing functions, including booking, funding, and file storage.
· Handle loan payments, payoffs, extensions, and modifications as needed.
· Respond to internal and external inquiries related to loan status, documentation, and servicing.
· Monitor insurance and collateral requirements to ensure ongoing compliance.
· Assist with periodic audits, exams, and loan portfolio reviews.
· Maintain confidentiality of sensitive borrower and financial institution information.
· Collaborate with loan officers, credit analysts, and customer service staff to resolve discrepancies or issues.
· Conducts daily operation in accordance with the laws, regulation, policies, procedure, and expectations of the Bank. Compliance will be recognized as part of the period performance review; noncompliance may result in disciplinary action, up to and including termination of employment.