Sales Account Manager

About the Role:

Join our growing sales team! Providing customer satisfaction is central to what you do. The Field Sales Representative is responsible for all sales activities from lead generation through closing and continues to serve as the primary point of contact for customers after the sale. This role combines new business development with ongoing account management, ensuring long‑term customer success and retention.

You will develop and implement agreed‑upon Go‑To‑Market plans which meet both personal and business goals within your assigned territory. In addition to closing new business, you will own the customer relationship post‑sale, working closely with internal teams to deliver exceptional service, address customer needs, and identify opportunities for account growth.

You will collaborate with the Sales department and support teams to maximize revenue generation, profitability, and world‑class customer satisfaction in line with the company vision and values. This individual will be focused on generating profitable new business while building long‑term, trusted partnerships with customers and will be a key component of our aggressive growth plan.

What you’ll do:

• Demonstrates and executes professional selling skills, technical product knowledge, and industry knowledge
• Develops an annual business plan in conjunction with the Regional Vice-President of Sales, detailing annual executable activities, which focuses on the District Sales Manager meeting or exceeding a sales quota
• Sources and develops client relationships and referrals
• Sells consultatively and makes solution recommendations related to the Hercules Value Proposition to prospects and clients
• Develops and grows business relationships with property owners and decision-makers
• Creates and conducts effective proposal presentations and request-for-proposal responses that identify solutions for prospective or current customers
• Maintains contact with all clients in our market area to ensure high levels of client satisfaction are achieved
• Serves as the primary relationship owner for customers after contract execution, ensuring a smooth transition from sale to ongoing service
• Manages and grows assigned accounts by maintaining regular communication and proactively addressing customer needs
• Partners with internal service, operations, and support teams to ensure issues are resolved quickly and customer expectations are exceeded
• Builds long‑term customer relationships that drive retention, renewals, and incremental revenue opportunities
• Acts as a trusted advisor to customers by understanding their business objectives and aligning Hercules solutions accordingly
• Assists in the implementation of company marketing plans
• Local travel up to 50% weekly

What we’re looking for:

• Bachelor’s degree in business or related field from an accredited college or university preferred
• Thorough understanding of pricing and proposal models
• Strong closing-sale skills to increase market share and profitability
• Strong understanding of customer and market dynamics and their requirements
• Strong communication and presentation skills
• Success record in signing new business and growing a customer base are highly preferred
• Prior experience in the multifamily laundry industry is highly desirable
• Negotiating skills a plus
• Willingness to travel and work in a high-performance culture is required

Here's a little bit about us:

With more than 60 years of experience in the multi-family laundry industry, Hercules is an award-winning provider of laundry rooms for co-ops, condos, colleges and rental buildings, along with most on-premise laundries in the NY, NJ, CT, MA, RI, DE, MD and PA region. Hercules, with its warehouse and company headquarters in Hicksville, NY is a Maytag distributor with a commitment to service that is unsurpassed within the industry.

Here’s a few highlights of the benefits you’ll enjoy:

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• 401k employer match
• Tuition Reimbursement Program to achieve your educational goals
• Continuous learning and career development

To apply please visit our Careers Page: https://wash.wd5.myworkdayjobs.com/wash

Please visit our company website at www.Hercnet.com to learn more about Hercules mission, vision and core principles.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and use of test results, which may vary based on location.

We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at hr@washlaundry.com to inquire about the position.