What are the responsibilities and job description for the Member Service Representative- Full Time position at Hercules Credit Union?
Salary: $15-$16 DOEHercules First Federal Credit Union is looking for a smart, fun, and outgoing individual to join our Fabulous Team!Day-to-Day Responsibilities may include:Providing great service to members and potential membersAssumes responsibility for the efficient, effective, and accurate performance of member service functions.Recognize member needs and cross sell products and servicesBalance cash drawerAccurately and efficiently process transactions in accordance with established policiesActively participate and complete product knowledge coursesPerform other duties as assignedThe occasional desire to bring treats to share with staffInterpersonal Skills:Passion for helping othersUnderstanding of what great member service meansCourtesy, tact, diplomacy, and strong communication skills are essential elements of the jobAbility to solve practical problems and deal with a variety of situationsMust be good with detail and have the ability to deal with confidential informationFriendly and welcoming personalityPositive AttitudeAbility to make conversation with othersUnderstanding of how to maintain a professional, yet lighthearted environmentProfessional appearance and dressEducation & TechnicalRequirements:High School Diploma or equivalentGood math skills.Ability to operate related computer applications and other business equipment including a calculator, copy machine, coin and money counting machines, and telephone.Spanish Speaking preferred
Salary : $15 - $16