What are the responsibilities and job description for the Supervisor position at Herbology Cannabis Co.?
Who We Are
At Herbology Cannabis Co, we’re redefining the cannabis retail experience. More than a dispensary, we’re a community-driven space that believes in the positive power of cannabis to enhance lives, fuel creativity, and build meaningful connections. We strive to break outdated stigmas and create a welcoming, inclusive environment for both customers and employees.
Our commitment to quality, professionalism, and authenticity sets us apart — and that all starts with our people. We’re building a team of passionate, knowledgeable, and driven individuals who are ready to help shape the future of cannabis retail.
Position Summary
The Retail Supervisor plays a key leadership role in our store operations. As a hands-on leader, this individual helps ensure smooth day-to-day operations while delivering exceptional service to our customers. Acting as the go-to leader during shifts, the Supervisor supports team performance, upholds compliance standards, and maintains a positive, productive atmosphere on the floor.
This position supports the Assistant Manager and Store Manager, taking ownership of shift responsibilities and being a resource for both customers and staff alike.
\n- Lead and support daily retail operations during scheduled shifts
- Oversee and guide budtenders to ensure consistent, high-quality customer service
- Address and resolve escalated customer concerns professionally and efficiently
- Monitor compliance procedures to meet all local/state cannabis regulations
- Ensure accurate use of point-of-sale systems and proper cash handling
- Assist with opening and closing the store, as needed
- Foster a positive, collaborative team culture aligned with company values
- 1–3 years of experience in retail leadership or supervisory roles
- Demonstrated success in leading teams and achieving business goals
- Strong interpersonal skills with a natural ability to coach and motivate others
- Excellent communication and organizational skills
- Comfortable in a fast-paced, customer-facing environment
- Flexible schedule with the ability to work evenings, weekends, and holidays
- Must meet all legal requirements to work in the cannabis industry
- Prior cannabis industry experience is highly preferred but not required
- Health insurance
- Employee discount
- Paid time off
Equal Employment Opportunity Statement
Herbology Cannabis Co. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
As part of the cannabis industry, we are dedicated to equitable hiring practices and fostering a welcoming environment that supports individuals from all backgrounds. We comply with all applicable state and local cannabis regulations and encourage applicants from communities disproportionately impacted by cannabis prohibition to apply.
Salary : $18 - $23
