Laboratory Technician Level 1 or 2

HERB PHARM

We inspire a trust in plants and respect for nature. We balance purpose with profit, treating our employees with respect and gratitude.

Located in beautiful Williams, Oregon, Herb Pharm is the nation’s leading liquid herbal supplement company. Comprised of a diverse organic farm and production facility, we work with more than 250 plants and distribute over 200 liquid herbal extracts to grocery, natural food, and specialty stores nationwide and have been for over 40 years!

We are looking for dedicated professionals to grow with our team. Read on to find out more below.

Position: Laboratory Technician Level 1 or 2

Department: Laboratory

Pay Range:

• Lab Tech 1: $19 to $21 per hour
• Lab Tech 2: $22 to $25 per hour

SUMMARY: This position conducts analytical testing for botanical raw material, in-process bulk material, and finished goods. Testing must adhere to established laboratory methods to ensure conformance to specifications. This position assists with quality control and is responsible for performing the required testing needed to achieve production schedule goals.

Depending on experience and qualifications, candidates will be hired at either the Level I or Level II designation.

AT-WILL EMPLOYMENT: Herb Pharm is an ‘At-Will’ employer. Nothing in this job description should be interpreted as an employment contract. Policies, procedures, and tasks may be modified at any time.

ESSENTIAL DUTIES - ALL LEVELS:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Ensure routine laboratory tests are performed and reported properly within established turnaround times.
• Thoroughly and accurately complete all required documentation with attention to detail.
• Perform analytical testing using HPTLC, GCMS, GCFID and the preventive maintenance of associated instruments.
• Ensure optimal operation of laboratory equipment by collaborating with laboratory team in monitoring and performing preventive maintenance as scheduled tasks are due.
• Complete all company required training and department activity reports as requested.
• Prepare reports for Quality Management Team, as directed.
• Assist others with projects as assigned and share ideas on process improvement with the Quality Management Team and others, as directed.
• Maintain a safe work environment through adherence to companywide safety protocols.

ADDITIONAL RESPONSIBILITIES BY LEVEL

Laboratory Technician I

• Perform testing following established methods and standard operating procedures
• Assist team members with assigned projects and process
• Support Quality Management Team reporting as directed
• Focus on accuracy, consistency, and achieving testing KPIs

Laboratory Technician II

(Includes all Level I responsibilities, plus:)

• Conduct research & development testing and assist with method development and investigations
• Collaborate with chemists and management on process improvements and problem-solving efforts
• Lead or independently execute assigned projects and improvement initiatives
• Coordinate third-party testing submissions and results tracking
• Prepare Certificates of Analysis (CoAs) for batch release
• Assist with equipment troubleshooting and coordinate external service support as needed
• Cross-train in microbiology laboratory to provide operational backup

KEY PERFORMANCE INDICATORS (KPIs)

Level 1

• Meet 95% of assigned testing deadlines.
• Complete all testing documentation with 95% accuracy.
• Assist laboratory staff on projects as needed.

Level 2

• Meet 95% of testing deadlines
• Meet 100% of assigned project deadlines
• Demonstrate cross-functional capability (e.g., microbiology backup)

WORKING CONDITIONS

• Work Environment: On-site laboratory work
• Travel Requirements: None
• Physical Demands: May require standing in a laboratory environment for four to six hours of an eight-hour shift.

QUALIFICATIONS

Laboratory Technician 1

• Education: High School Diploma or equivalent GED.
• Experience: Three years of related experience and training in a quality and/or laboratory setting.
• Equivalent combination of education and experience.

Laboratory Technician 2

• Education: Bachelor’s degree in Chemistry, Biochemistry, Life Sciences, or related field preferred/required
• Experience: 3 years of laboratory experience with demonstrated technical proficiencyExperience in analytical testing and familiarity with herbal or botanical testing preferred

Knowledge & Skills – All Levels

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, botanical guides, plant identification manuals, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers. Strong attention to detail, with solid knowledge of grammar and punctuation, ability to proofread accurately and consistently.
• Proficient in MS Office Suites

Differentiating Skills (Level II)

• Experience with method development and R&D testing
• Strong troubleshooting and problem-solving capability
• Ability to lead projects and work more independently
• Cross-functional collaboration and mentorship capability

Our generous benefits package includes a complete range of quality health benefits, plus a savings and retirement program.

• Comprehensive group medical, dental and vision coverage for employees and dependents
• Generous employee purchase discounts on our herbal products
• Employee assistance program
• Green Commuter Initiative to encourage carpooling, walking and biking to work
• Life, accident and disability insurance
• Paid vacation and personal time off
• Short term disability plan
• 401(k) retirement plan with company matching and profit-sharing features

RESUME: Please make sure your resume reflects all pertinent information or qualifications that match this position.

• Herb Pharm, LLC is an equal opportunity employer and encourages applicants of diverse backgrounds to apply.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $19 - $25