Manager, Quality

Heraeus, the German based technology group is a leading international family-owned company formed in 1851. We create high-quality solutions for our customers by combining material expertise with technological know-how. Our ideas are focused on themes such as environment, energy, health, mobility, and industrial applications. In 2015 Heraeus generated revenues without precious metals of €1.9 bn and a total revenue of €12.9 bn. in more than 100 subsidiaries in 38 countries we offer our worldwide 12,500 employees the freedom to develop and promote their own ideas. We call it: Open Space. For Open Minds.®

• Will be required to participate as project lead or team member on an individual or group basis.
• Responsible for all employee relations including and not limited to performance reviews, conflict resolution, personnel discussions, hiring, promotion and termination decisions etc.
• Conduct routine meetings with subordinates and maintain open communication.
• Understanding of Company Quality Mission and specific laboratory QC/QA protocols and corrective/preventative actions.
• Manages time and attendance issues for employees on a timely basis.
• Oversees the safety requirements, safe operation and conduct of the assigned team members.
• Support and actively participate in Company 7S program, Lean Programs, or similar company programs.
• Responsible to provide a positive environment and serve as a leader on daily basis to department members.
• Assures that documented methods are followed at all times.
• Create training plan and schedule for all personnel in all required methods including required QC/ QA. Will administer training and maintain documentation.
• Ensures sufficient cross-training to effectively run the department at all times
• Develop and maintain SPC or similar QC system for monitoring process performance.
• Lead investigation and follow-up through the closure of all corrective actions and customer complaints.
• Determines appropriate method. Works with staff,production management, and customer service department to create and/or modify methods. Assures all methods are properly documented according to HPMN QA/QC policies.

• A minimum of 5 years of supervisory experience is preferred.
• The equivalent combination of education and experience will be considered.
• Must be proficient in ERP system such as SAP
• Possess advanced Microsoft Excel skills.
• Demonstrate a high level of integrity, professionalism and leadership ability; exhibit a high level of motivation and initiative with the ability to meet deadlines.